Our ** S holiday and wellness hotel in the Black Forest has 56 rooms and suites and 140 seats in the restaurants. The house has a 1800 sqm spa area with indoor swimming pool, heated outdoor swimming pool, various saunas, steam bath and our vital oasis for massages, baths and cosmetic treatments. In addition, there is a well equipped gym, as well as a spacious gymnastics room. In our restaurants we serve regional and international specialities.

Type of employment: Full time

General responsibility for the departments Front Office, Housekeeping, Reservation and Technology Ensuring smooth running throughout the room area Leadership, motivation and development of subordinate department leaders and teams Optimizing processes to increase efficiency, service quality and customer satisfaction Control and compliance with quality and service standards Interface function between guests, departments and management Budget planning, cost control and sales responsibility in the Rooms area Monitoring of room utilization and support in Revenue management Analysis of guest feedback and implementation of improvement measures Responsibility for compliance with legal regulations (e.g. hygiene, occupational safety, data protection) Contact person for regular guests, complaints and special events

Regulated working time and holidays, performance-oriented remuneration, creative freedom in co-design - practical ideas and suggestions for improvement are explicitly desired. Help in finding the apartment and a pleasant operating climate are obvious to us. Good staff. Working in a steadily growing, dynamic and modern company. Enjoy the employee benefits of the private hotels Dr. Lohbeck and further development / promotion opportunities within the group!

You are charming hosts, welcome our guests warmly and go open and friendly with you A successfully completed training, professional experience in the room sector and first leadership experiences Good communication and leadership skills with guests and employees Teamability, organisational skills and a friendly and safe occurrence Self-responsible and concentrated work, organizational institution An open and professional appearance, good handling, communication skills, team skills, flexibility, reliability, a well-kept appearance, and a warm guest orientation Very good German, English and French skills Very good EDV knowledge preferred with solutions such as Opera Cloud, HNS, Lighthouse (OTA Insight) Distribution journeys as far as possible at Resort Hotellerie JOBV1_EN