Commercial Account Manager (m/f/d)

Car rental: You are responsible for the holistic care of our rental conditions and are at your side as a reliable contact person. Editing the concerns of our customers: You accept enquiries, solve them autonomously and thus ensure a high level of satisfaction in our quarters. Check leases and contract matters: You process and check, among other things, lease reductions, terminations and other contractually relevant topics safely and independently. Professionally manage complaints: You follow complaints structuredly and find suitable solutions together with all stakeholders. Keep an eye on quarters: Due to regular quarter visits, you recognize the need for action early and initiate necessary measures. Coordinate master's service: You control the master team reliably and make sure that all tasks in the inventory are done smoothly. Check and release invoices: You carefully control incoming invoices and release them after examination. Accomodation and transfers: In the case of representation, you carry out acceptances and handovers and ensure proper documentation. Order small repairs: You decide on necessary repairs and commission craftsmen for minor repairs. Communication with external bodies: You carry the correspondence with authorities, lawyers and the tenant club and represent our positions clearly and objectively.

(m/w/d) or a completed commercial training with additional real estate qualifications multiannual professional experience is desirable A routined handling of MS 365, SAP knowledge is desirable An independent, structured and responsible way of working, combined with a high degree of self-initiative. Team skills and social skills that make you a valuable addition to our team. driving licence class B

Unlimited employment contract A 37-hour week, 30 days vacation, shortened working day on your birthday, mobile work possible after a good introduction, gifted holiday days on Christmas Eve and New Year's Eve A laptop and an iPhone that can optionally be used privately Kununu Top Company 2026 - excellent for high employee satisfaction Family-friendly, sustainable, modern and value-oriented company Full integration into the team and the respective workflows, the takeover of responsible tasks and the learning of and with professional colleagues Various social benefits (assistance, asset-effective benefits and occupational pensions) Team events Good transport Support in your personal and professional development VBW Bauen und Wohnen GmbH We are a modern and future-oriented municipal housing company. More than 40,000 Bochumers are at home. And this for a good reason: For over 100 years, we have been on the market and are pursuing the goal for Bochum's high quality living and living space, to develop it in a sustainable manner. We focus on sustainable stock development and the creation of liveable quarters through a healthy mix of modernization and new building, rent and property. Improving business success is the basis of our action. .