Sparda-Bank Berlin eG | Germany | 01xxx Dresden | Permanent position | Full time / Home office | Published since: 02.04.2026 on stepstone.de
Customer Service Consultant (f/m/div)
Do you like to work authentically at the level of human beings? Then come to us! We, the Sparda-Bank Berlin with approx. 800 colleagues are working as a cooperative bank in and for the East of Germany. For our 460,000 private customers we are all working on creating positive customer experiences every day. Our actions and contact points always depend on the needs of our customers. Banking for, with and from people! For our market Dresden, starting from the site Königstraße 26, 01097 Dresden, we are looking for you as Consultant*in Customer Service (w/m/div)
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Your tasks • Your profile • What we offer
Do you like to work authentically at the level of human beings? Then come to us! We, the Sparda-Bank Berlin with approx. 800 colleagues are working as a cooperative bank in and for the East of Germany. For our 460,000 private customers we are all working on creating positive customer experiences every day. Our actions and contact points always depend on the needs of our customers. Banking for, with and from people! For our market Dresden, starting from the site Königstraße 26, 01097 Dresden, we are looking for you as Consultant*in Customer Service (w/m/div)
You offer an active, start-up and demand-oriented and cross-channel approach. You identify potentials and guide you to the appropriate consultants and the partners. You implement various sales activities through appointment arrangements for existing and new customers in in- and outbound. With cross-channel process lines, you complete products based on results. You support the transfer of knowledge to non-bank employees.
You have a completed bank training or a comparable qualification. You match us and our values. Nice-to-have: You bring experience in banking. The profile doesn't fit you completely? Here you count and your skills. We are looking for practitioners with heart. If you want to inspire others, you're right with us.
Flexibility Mobile work ● Flexible working hours of 6-22 h (Mo-Fr) ● Full time corresponds to a 35-hour week ● Slide time account ● Long-term account ● 30 days vacation and free on 24.12. & 31.12. Culture and values Duz Culture ● New Work ● No Dresscode ● Teamwork and Networking ● Mute and Fun on Development ● Clear Value Design #WeSindAnders Money and benefits Private collective agreement ● 13. salary ● occupational retirement provision ● asset-effective benefits ● holiday and leisure offers ● 50€ monthly benefit budget via the Probonio app – for what is important to you ● discounts for our banking products and the partner Health and development Sparda Scholarship ● Leadership-Talente Program ● Ambassador Program for Mental Health ● Operational Health Management
Location
 | Sparda-Bank Berlin eG | |
| 01097 Dresden | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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