Process Manager Service ( (m/f/d)

Since its founding in 1934, Herbrand has become one of the leading Mercedes-Benz trading groups in Germany. Our history is characterized by innovation, growth and a deep connection to mobility.

Over 90 years have passed since the pharmacist and mechanical engineer Josef Herbrand founded the company of the same name. Today his grandson Richard Lacek-Herbrand and Sven Holtermann continue the success story. What began once as a sole sales agency for Mercedes-Benz cars has become an extensive group of companies. This group covers 17 cities and 22 locations in the West-Munsterland and the Lower Rhine to the Rhineland. Today we count more than 1,400 employees. Year after year we sell over 12,000 vehicles, while more than 100,000 vehicles from different manufacturers are serviced and repaired in our workshops.

Establishing and co-designing the processes and new structures within the Herbrand Group for After Sales Tracing processes and developing process optimizations Interface between After Sales and other departments within the organization Analysis and modelling of process processes Administration and further development of WorkshopControl Training of employees and disclosure of information Creation of evaluations for service management Controlling and documentation of process processes with a view to continuous digitalization in the car house

Completed vocational training for motor vehicle mechatronics technicians*in or for the automobile businesswoman/businessman dealically completed commercial or technical studies, or Kfz master title Self-employment, self-organization and the ability to think in solutions that work in practice High affinity for process analysis and optimization Team skills and joy in dealing with people

Business climate - We place great emphasis on a family team atmosphere and a good working climate Attractive salary package, including caravans – also for private use flexible working time account Recreational period – We offer 30 days vacation as well as the possibility of special & educational leave Occupational pensions - to top Company conditions Employee discount - Whether job bike (also for the partner), leasing, rent, parts and accessories or shopping discounts Technical training - individual and regular training