Operational Process Manager (m/w/d)

Protection One GmbH is a pioneer and market leader in 24h remote monitoring with real-time reaction. Behind this is an impressive success story. As a pioneer, Protection One has been constantly perfecting its security concept ever since. The independently audited damage prevention ratio of remarkable 98.3 percent confirms the effectiveness of our concepts. With our company's emergency call and service control centre, with impressive real-time response as well as powerful technology and tailor-made offers, Protection One offers all services from a single source. The advantage: Protection One can ensure an optimal all-round service. In addition to the intelligent concept of live break-in protection and other solutions, the company attaches a particularly great value to intensive customer contact and expert advice. In addition, our locations throughout Germany guarantee a competent and fast service to the customer on site. Go with us on number safe: We have not been awarded for free as: ''Top Company 2022 / 2023 / 2024 and 2025 kununu'', ''Top Rated Seal salary satisfaction 2025 kunu'', TOP Employers in the Middle Ages'', 'Best Employer NRW', 'Best Employer in Germany' and 'Excellent Employers' from the TÜV Rheinland! Become part of our team as Projektmanager (m/w/d) for our head office in Monheim am Rhein

Existing processes analyze, optimize and digitize (e.g. process transit time, process quality, process costs) Determine digital maturity. Development of measures, how the process is changed, planned and designed, in cooperation with the parties to the process. Processes develop taking into account the strategic and operational environment. introduce, automate, digitize and measurable processes. Coordination of process interfaces between departments and departments. Moderation and lateral guidance of teams formed for process optimization. Active support of the process participants with regard to process improvements. Consolidate operational and strategic process targets and ensure target achievement (SMART). Control of KPIs in cooperation with Process Owner (Business User).

A completed study in the field of economics, business informatics, economic engineering or comparable skills and knowledge. Experience and knowledge in process management and the organization of project-like work. Analytical skills, good communication skills and excellent moderation skills. A structured work. Knowledge of modelling, optimization and automation of business processes (Lean SixSigma DMAIC, project management e.g. Prince2, SCRUM, knowledge of process modelling, e.g. BPMN or EPK, process mining, RPA). Experience in change management.

A safe workplace and a pleasant working atmosphere in the team. Homeoffice and flexible working hours. Varied and versatile tasks. Activity in a dynamic, growth-oriented market. Performance-oriented payment and very good social benefits. Pleasant and personal working atmosphere in a family business. Numerous possibilities for further education and training. Operational health management. Water, coffee, tea and fruit available. Flat hierarchies that allow you to perfectly incorporate your skills and knowledge. Corporate fitness sports for the whole family. Occupational pensions and benefits. Internal training and extensive training. Employee benefits. ... and much more – meet us. JOBV1_EN