Technical Administrator IT (m/w/d) - 1st Level Support

Since our family business was founded in 1930, we have developed and produced custom-made vision, sun and insects protection. More than 1,600 employees are active at several locations in Germany and abroad. Our products stand for innovation, quality, sustainability and aesthetic, sophisticated design – success factors that make MHZ one of the market leaders across Europe. At our location in Leinfelden-Echterdingen you will find a new challenge as

IT (m/w/d) - 1st Level Support Acceptance and processing of inquiries and disturbances via a ticket system or telephone Error analysis and elimination of faults in the hardware and software sector, with special focus on the groupware environment Various installations via automated software distribution Self-coordination of tickets and dates Team cooperation in complex inquiries or disruptions or Transfer to 2nd Level Support Establishment of IT workstations and, where appropriate, Instruction for the user Creation and updating of system entries and knowledge database articles Acceptance and delivery of IT packages

Complete vocational training as a specialist system integration or application development, IT system businessman, computer science businessman, IT system electronics company or many years of experience in IT support First experience in the collaboration of software and hardware projects Good knowledge in MS-Office and with common ticket systems Reliability, independent, targeted and quality-conscious operation organizational design, creativity, willingness to use, service orientation Team and communication skills, flexibility and loadability

Working in a market-leading, innovative and profitable family business challenging and responsible tasks Target-oriented, careful and individual incorporation High design spaces in a professional working environment Attractive social benefits such as flexible working hours, free parking, canteens, occupational retirement, company doctor, health courses, employee benefits, employee events Opportunities for personal further development hierarchies that guarantee short decision-making Transparent communication, openness and a trusting atmosphere An attractive and efficient income Long-term and secure workplace JOBV1_EN