Technical customer support in energy management (m/f/d)

You and your ideas count with us. Whether studying, training or cross-entry – we are looking for creators: in those who want to move something. At deXcon we develop EZA controllers, software and communication solutions that intelligently control and network renewable energy systems. If you don't just want to understand technology, you're right with us.

Consulting and support of our customers in technical questions Close cooperation with internal specialists to clarify technical issues and 1st level support Communicative interface in customer projects for detecting requirements and change requests Tracking and Responsibility for the Timely Processing of Tickets Continuous process optimization of technical customer support

First experience in technical support and previous knowledge from the energy industry are beneficial You bring IT skills and you like to work in new systems and tools You are communicative, stick to topics and go open and solution-oriented in exchange with customers An independent, structured and solution-oriented way of working and a high quality awareness complete your profile Secure German in Word and Writing is just as important for you as a good technical understanding

Variety: We welcome all those with curiosity, heart and team spirit – no matter what background You bring. Especially women are still rare in our industry – we want to change that. Teamspirit: We are a strong team that supports each other and prepares them together – even if it gets challenging. Development: We promote you in a targeted manner, accompany your professional development and give you the opportunity to take more responsibility with increasing experience. What's in it for you Change and new challenges – none of our projects is like the other A team that supports you and is fun with work Training and personal development at every level Performance-oriented payment and recognition for your contribution Flexible operation with sliding time, home office and modern equipment Short communication channels, quick decisions and space for your ideas Joint events and real colleagues working more than just next to each other