Back Office Clerk – Complaints and Claims, preferably bank clerks or with comparable commercial training

As a reliable service partner of Sparkasse Bremen AG and its customers, we provide first-class services for the sales units in the Backoffice. Your focus is here: You support all transactions relating to the unpaid payment transactions You also work in the field of fraud prevention in order to avoid damages If something goes wrong, you will avoid challenging research Service-oriented, you can contact the employees and customers: inside the Sparkasse Bremen by phone, even in case of complaints

Ideally, you are Sparkassen- or Banker:woman or merchant:woman for insurance and finance or you bring another qualification from banking or finance and already experience in the back office We are also looking forward to you when you have completed another commercial training, for example in the insurance industry or in office management – important is your commercial understanding and willingness to learn No matter what background you have – you can find digitalization exciting and work with digital applications and media With your client:inside and your team you communicate with solution-oriented and transparent You have certain knowledge of German in word and writing. Good knowledge of English would be another plus You want to question existing processes and find optimization approaches

As a service company of Sparkasse Bremen, we have set ourselves the way to actively support our client in its advanced change processes. You can introduce your expertise from the start and continuously expand with our support Our approach to networking enables cooperation based on eye level and mutual appreciation You become part of a working environment with us, which welcomes and promotes new ideas Our offer for you includes an attractive compensation package that includes both fixed and variable components as well as extensive social benefits You care about the reconciliation of work and family? We offer you flexible working hours with mobile work opportunities