Car Service Advisor (m/f/d)

Do you want to make a career in a traditional and modern company? We are a medium-sized car company with 9 branches in the Cologne/Bonn and Saarbrücken area and represent the Volvo, Polestar, Jaguar, Land Rover, Ford brands. To strengthen our team at our location in Cologne-Porz, we are looking for a service consultant for our Volvo, Polestar and Ford brands (m/w/d ). We offer you a real pole position: a safe workplace, a pleasant and collegial environment, good prospects and challenges you can grow – with us!

Contact person (m / w / d ) for our customers in the service area Coordination of the service area. Implementation of measures and programs for customer support and customer retention. Control and implementation of activities to achieve high customer satisfaction. Create a basic attitude towards customer satisfaction and company success. Vehicle acceptance including the implementation of a dialogue acceptance. Ensuring a complete and professional service experience for our customers. Sales of our services and spare parts and accessories Self-responsibility and business management in the sense of company success.

Car technical training or commercial qualification with corresponding professional experience in the automotive industry or in customer service. Ideally, you have a KFZ master title. Further training for the tested automotive service consultant of advantage (not necessarily) Joy in handling customers personally and on the phone In addition, you have enforcement mechanisms, a safe occurrence and a pronounced communication strength. Customer orientation and team skills. The secure handling of the current MS Office applications and a passenger ticket complete your profile.

We offer you: A firm place in an established company Varied, independent and exciting activities A comprehensive introduction Regular training Active shaping A professional pension scheme