Liebherr-Werk Ehingen GmbH is one of the world's leading manufacturers of vehicle cranes. The program includes telescopic and grid mast cranes on mobile and caterpillar chassis. Since its foundation, the production site and its capacity have been continuously expanded. Today, six vehicle cranes from Ehingen are delivered daily to the whole world.

Head of Customer Service (m/w/d) Job ID 76952

These are your tasks Responsibility for the strategic and operational management of a customer service region for mobile and caterpillar cranes Support and further development of branches and key accounts in the associated region Ensuring customer satisfaction by maximising the willingness to use (uptime) and quality of our services Ensuring and expanding spare parts business, technical support and digital services Organizational development and process optimization with our sales and service offices Management of cross-departmental projects Leadership and development of the transferred service area, executives and employees

This will bring you Projektleiter (m/w/d), Wirtschaftsingenieur (m/w/d), Betriebswirtschaft (m/w/d) Technical knowledge, particularly about the product program of Liebherr-Werk Ehingen GmbH At least 3 years of experience in a leading function, preferably in the construction machine industry or a similar sector Outstanding leadership qualities and experience in employee management Excellent communicative skills and negotiation skills English language skills in word and writing, other languages are advantageous High service responsibility and desire for change Self-employed, committed and customer-oriented work and readiness to travel

We offer you Are you looking for new professional challenges? As an internationally successful family-run company, the Liebherr group offers you a secure workplace, a unique variety of tasks and exciting development opportunities. As an employee: in Liebherr-Werk Ehingen GmbH you also benefit from the following benefits: Fair, reasonable remuneration plus Christmas and holiday allowance as well as other special payments Financial allowances and special leave days for family and operational occasions Payment of travel costs Flexible working time models Bicycle leasing offer Support offers for a balanced work-life balance Precautionary and sports services to promote health Numerous offers for personal or professional development Modern working environment and collegial cooperation with design freedom and networking possibilities JOBV1_EN