Student for Bachelor's Thesis SLA-Management Service-Performance Microservice-based System

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Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER0003W20 With its IT systems, our 'Center of Competence (CoC) Production Cars & Powertrain' department enables the production of vehicles along the complete value chain. Whether in the planning of a vehicle, in the direct processes in the plants Presswerk, Rohbau, Lackierung and Montage or up to delivery - our IT systems are used around the clock, worldwide at all vehicle production sites. In order to be able to fulfil our important task in the future, we are constantly developing ourselves and our systems. One of the most important activities is the technical and technical redesign of our production control and control system (PLUS). This system processes in real time requests from equipment and equipment in vehicle manufacturing. There are strict response time requirements to maintain the flow of production. Within the framework of this bachelor thesis, a methodology and a tooling for monitoring the defined response time SLAs as well as for root-cause analysis for SLA violations should be developed. The technical basis is the “Dynatrace” observability platform. For root-cause analysis, the complexity of the given microservice architecture must be taken into account in which SLA violations of a service can be caused by SLA violations of downstream (retrieved) service. The scope of the Bachelor's thesis includes: Definition of suitable SLAs and implementation of associated dashboards in Dynatrace Develop a tool-based methodology for root-cause analysis of SLA violations based on Distributed Traces Identification of Technical Limitations of Distributed Traces in Root-Cause Analysis and Development of Improvement Proposals (e.g. by Software Adaptations and/or New Components) Definition of a Dev team-wide process for SLA management The final topics will be discussed with the university, you and us. The activity can begin from March 2026.

Studies in Computer Science, Business Informatics or a comparable discipline Basic knowledge in distributed microservice architectures Knowledge of Application Observability (Metriken, Distributed Traces) and Dynatrace Ideally, first prior knowledge in the field of vehicle production and MES systems Very good knowledge of German and English in word and writing Teamability, analytical thinking and independent working Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with an indication of the semester and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and to observe the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-sindelfingen@mercedes-benz.com) is happy to support you in the application process. HR Services will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

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