Innovation Manager Banking (f/m/div) Product and Customer Offerings

Do you like to work authentically at the level of human beings? Then come to us! We, the Sparda-Bank Berlin with approx. 800 colleagues are working as a cooperative bank in and for the East of Germany. For our 470,000 private customers we all work on creating positive customer experiences every day. Our actions and contact points always depend on the needs of our customers. Banking for, with and from people! For our Customer Experience & Product section, we are looking for you Innovation Manager*in Banking (w/m/div) up to 80% remote possible

You develop a structured idea management – incl. Collection, assessment, prioritization and feedback loops – and anchor it sustainably in the organization. At the same time, you analyze market trends, customer needs, competitors and internal feedback to identify relevant fields of action and evaluate market potential in a sound manner. Concrete ideas for product achievements or complementary customer offerings that strengthen our position in the market and create real added value, you can shape. Develop, test and optimise iteratively testable offer formats or minimum Viable Products (MVPs) – with existing resources and in close cooperation with internal and external stakeholders. You carry out structured feedback processes (e.g. customer feedback, employee retention), evaluate impact and feasibility, and guide well-founded recommendations for follow-up. After the documentation of validated concepts, you will transfer this structured to the development and excellence hub or product management – including evaluation and action recommendations on your part to the product development phase. You work closely with product & offer management, strategy, customer experience, sales, process and system integration, compliance and other areas to anchor innovations in a cross-functional way. All in all, you consistently think of offerings from the customer – along real needs and experiences – with the aim of positioning our bank, creating market advantages and clearly differentiating us in the market.

You will teach a Bachelor's degree program, ideally in the areas of design thinking, innovation management, business management with reference to innovation methods or comparable areas. Besides, you already have at least. 3-5 years of professional experience in innovation management, product development or business development. You have a well-founded knowledge of design thinking, innovation methods, creative techniques and ideally in Lean Startup and Prototyping. Your pleasure in new ideas and structures as well as your implementation orientation are yours and you have a good sense of customer needs, market changes as well as the assessment of market and trend potential. You have excellent analytical skills, interface competence and communication skills as well as the ability to think conceptually and strategically as well as to act pragmatically. You will bring experiences in the demand analysis, solution design, conceptual development and pragmatic implementation of innovation projects. In addition, you have gained experience in business modeling, trend and market observation as well as idea evaluation. An understanding of our cooperative attitude and our range of offers completes your profile.

Flexibility Mobile work ● Flexible working hours of 6-22 h (Mo-Fr) ● Full time corresponds to a 35-hour week ● Slide time account ● Long-term account ● 30 days vacation and free on 24.12. & 31.12. Culture and values Duz Culture ● New Work ● No Dress Code ● Teamwork and Networking ● Mute and Fun on Development ● Clear Value Design ● #WirSindAnders Money and benefits in-house collective agreement ● 13. salary ● occupational retirement provision ● asset-effective services ● holiday and leisure offers ● 50 € monthly benefit budget via the Probonio app – for what is important to you ● employee discounts at approx. 800 Companies ● Discounts for our banking products and the affiliate Health and development Sparda Scholarship ● Leadership Tale Program ● Ambassadors Programme for Mental Health ● Operational Health Management Our cooperation: We guarantee you an intensive incorporation that is remotely possible. Regular team-jours fixes ensure continuous exchange and interconnection. We are in contact with our stakeholders and business partners as well as with each other both virtually and in presence. This gives you flexibility in choosing your place of work. .