Sales Support Specialist (m/f/d)

DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group and is the world's leading provider of air freight and sea freight. With approximately 30,000 employees worldwide, we are present in more than 150 countries and territories. Through our service, quality and sustainability-oriented network, we connect people around the world and improve their quality of life. This applies not only to our customers, but also to each individual member of our team. For our sales team, we are looking for a result-oriented Sales Support Specialist (m/w/d) Unlimited in full time These challenges await you with us: You support the sales team: in the processing of tenders (RFQ's) through the preparation of offers for new customers and rat updates for existing customers when creating SOPs and customer implementations in the creation of presentation material & preparation of QBR in the analysis and investigation of industry-specific developments and potentials for new customers implementing global, regional and country-specific campaigns You care about the CRM tools incl. Pipeline Management You also support the new customer acquisition by “Cold Calls” You are responsible for intensifying business relations You communicate with the German ACC/OCC teams The correspondence with customers, DHL houses and partners in German and English will complete your profile That's what we want from you: Senior Account Manager (m/w/d) Professional experience Experiences in customer service, indoor sales and/or operational Comprehensive understanding of forwarding and DGF business model MS Office knowledge (in particular Outlook, Excel and PowerPoint) as well as knowledge in handling CRM tools (Sales360) Good knowledge of English Excellent communication skills (written and verbal) Team skills, organizational skills, resilience Why you should come to us: Possibility to develop and contribute in a globally active group 13 Salaries and benefits FlexWork option Excellent social benefits, family service, business bike (Eurorad) and corporate benefits Festival and customs days We look forward to your application! We promote diversity and welcome applications of people regardless of gender, origin, age, religion, identity and disability – visible or not visible. If you need support in the application process, please contact us. I'm sorry.

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