Randstad Deutschland GmbH & Co. KG | Germany | Hamburg | Published since: 01.05.2025 on stepstone.de
IT-Supporter (m/w/d)
Our expert team at Randstad professional solutions is currently looking for a qualified service desk agent for MacOS on behalf of a business partner. Use our service as a springboard in an attractive company of a system house at the Hamburg location. Apply online now – or contact us by phone or e-mail and contact us without obligation by our friendly colleagues. By the way: We attach great importance to equal opportunities and welcome the application of people with disabilities whose inclusion is a particular concern to us. JOBV1_EN
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Your tasks • Your profile • What we offer
Our expert team at Randstad professional solutions is currently looking for a qualified service desk agent for MacOS on behalf of a business partner. Use our service as a springboard in an attractive company of a system house at the Hamburg location. Apply online now – or contact us by phone or e-mail and contact us without obligation by our friendly colleagues. By the way: We attach great importance to equal opportunities and welcome the application of people with disabilities whose inclusion is a particular concern to us.
Acceptance of IT messages in the client environment Documentation, classification and prioritization of faults in the ITSM system Trouble Analysis and First Solution Using Remote and Knowledge Management Tools forwarding of operations to downstream support units after corresponding pre-qualification Recording and processing of service requests
Complete technical training or professional experience in client support IT knowledge in MacOS MS, mobile devices, user administration in AD/AAD, networks, Office 365 and Windows operating systems Solid experience with ticket systems and remote support tools Very good German knowledge and ideally good English skills Commitment, service and solution-oriented operation Team skills and initiative
Above-average salary Up to 30 days holiday per year Monthly changing discounts, e.g. in large shipping houses, hotel chains, airlines, fashion houses and many more Benefits in sports, leisure and wellness facilities Good takeover by our business partner JOBV1_EN
Company location
Location
| Randstad Deutschland GmbH & Co. KG | |
| 37115 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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