Receptionist (m/w/d) | Novotel Karlsruhe City

Special wellness places for a natural, healthy and enjoyable life. The balanced interplay of conception, nature and architecture, as well as the harmonious trination of hospitality, gastronomy and health, make the three Baden destinations of the BCW Hotels & Resorts an extraordinary place of well-being. The sources of healing in the Mooswald, the Black Forest around the Luisenhöhe and the subjects of the city of Karlsruhe are symbolic of the uniqueness of the locations. The well-being rooms for recreation and work, in the midst of nature or city, offer habitats for a natural. healthy. living. This is our philosophy and the true luxury for a fulfilled and happy life. Get home.

Type of employment: Full time

Self-performing of a layer Consumption and forwarding of telephone calls Check-in and check-out of guests Processing of guest complaints Cash check and billing Pre-control of debitor accounts Ordinary booking and checking of deposits and minibars or Restaurant bills Manage and control the keys Registration and control of repairs Acceptance and processing of reservations Communication Contact care with regular customers uvm.

You have a completed vocational training in the area of hotel and could ideally also gain professional experience You are a friendly, open-minded and communicative person with team spirit and have a well-kept, natural and safe appearance You have an independent, structured and result-oriented approach Flexibility, readiness and resilience are your strengths as well as self-initiative and self-employment Very good English skills in word and writing Safe handling of Microsoft Office programs Opera knowledge advantage

Training offers internal & external Good development opportunities in the group Staff discount (Gastro & accommodation) Assets Team spirit & warm welcome culture Varied staff dinner Staff Events Good access to public transport A world-famous and colorful team Working time account with leisure compensation JOBV1_EN