BWI GmbH | Germany | 81xxx, 53xxx, 80xxx Bonn, Meckenheim, München | Permanent position | Full time / Home office | Published since: 31.07.2026 on stepstone.de
Senior Service Manager Engineering & Data Foundation (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the future digital capability of the Bundeswehr. Senior Service Manager Engineering & Data Foundation (m/w/d) now and in full time in Bonn, Munich or Meckenheim. The Competence Center Application Lifecycle Management (CCALM) is an IT application provider at the Chief Information Office (CIO). We provide the corporate IT applications for optimal use for our colleagues:inside. We understand ourselves as a DevSecOps organization in which we cultivate and develop our agile culture with leadership. Let's be Agile is our motto! We look forward to seeing you. .
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Your tasks • Your profile • What we offer
Professional responsibility for the entire service lifecycle with a focus on stable and secure operation
Responsibility for the technical performance of Business Intelligence solutions, data, LowCode/NoCode applications, and software development
Control of ITSM processes (Incident/Problem/Change/Request)
Service provision including SLA monitoring, escalation management and capacity planning
Working with the continuous improvement of the service
Monitoring of KPIs, performance reporting and identification of optimization measures
Management of permissions, certificates and firewall unlocking
Data management in relevant tools (e.g. Jira, Alfabet, Aris)
Control and cooperation within the virtual DevOps teams
Contact persons for internal areas as well as coordination and participation in the preparation of the necessary documentation according to ITIL standard
Successfully completed subject-related studies in the IT environment or comparable qualification
At least 4 years of relevant professional experience in IT and service management
Basic knowledge of Business Intelligence and LowCode/NoCode applications desirable
Experience in IT Service Management with ITIL and BSI Grundschutz
Knowledge of procurement and procurement management
Teamability, communication skills, a high level of responsibility and self-initiative and high customer orientation
Very good knowledge of German and good English in word and writing
Experience in agile organizations and virtual teams desirable
Through varied and socially relevant tasks, we ensure the smooth operation of IT and the digitization of the Bundeswehr The goal is for us. For us, an appreciative approach and a great team spirit are elementary The remuneration is between € 71,000 and € 104,040. The actual amount is determined based on your responsibility as well as experience and competences We offer 30 days of annual vacation, 1 day of service plus options for individual adjustments Our Benefit app gives you a monthly balance and can also secure tax discounts on tickets for the ÖPNV We enable flexibility to reconcile work and private life, for example through mobile work or trust work time We support professional and personal training through individual measures and free access to LinkedIn Learning Our job bike offer allows leasing up to 2 bikes
Location
 | BWI GmbH | |
| 53117 Bonn, Meckenheim, München | ||
| Germany |
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