Team Leader Technical Services & Training (m/f/d)

Professional and organizational leadership of service technicians and Weapon Expert Service Trainers as well as their continuous development Continuous optimization of processes and processes, including documentation and verification of compliance with the service standard both internally and externally with service partners Superior coordination and support of the service team in customer-related service, training and project requirements. Control of cooperation between technicians, trainers and internal departments as well as ensuring effective interface management to successfully implement customer requirements Ensuring compliance with quality standards, technical methods, occurrence and processes in the field of technical service & training as well as deriving improvement measures and implementation Support of the Head Services & Training in the operational and strategic management of the responsibility area. Participation in the further development of structures, processes and organisational processes, as well as the creation of evaluations, key figures and management reports on success control and decision-making

Complete technical studies (e.g. industrial engineering, mechanical engineering, service engineering or similar), as an alternative to a further training to the state-tested technician or industrial master with corresponding professional experience First experience in the professional management and further development of employees Embossed technical understanding and analytical, customer- and solution-oriented thinking with high process orientation Structured and independent working, combined with a high customer and service orientation in the international environment Quick conception for technical, organisational and operational relationships as well as motivation for the further development and standardization of processes and processes Safe handling of common Microsoft Office applications as well as ERP systems, ideally SAP High team capacity, communication strength, enforcement ability and a strong sense of responsibility High level of initiative, resilience, flexibility and readiness to use Very good knowledge of German and English in word and writing as well as willingness to national and international missions

Company doctor Working canopy Training offers Contract Attractive working time models Short decision paths Occupational pension Health management If you are convinced that you fit us and are looking for a job in a successful company, we would like to get to know you and look forward to your expressive online application including the indication of your earliest possible start date as well as your pricing. .