DFMG Deutsche Funkturm GmbH | Germany | 51xxx Leverkusen | Permanent position | Part time - flexible / Full time / Home office | Published since: 30.09.2025 on stepstone.de
Expert (m/w/d) 1st Line
You want to go up? We too! At the Deutsche Funkturm we acquire, plan, build, operate and market a portfolio of more than 36,200 radio sites for mobile radio, radio and radio. We thus form the foundation that people can always and everywhere join each other. We are represented at eleven locations nationwide, the company headquarters is in Leverkusen . With a billion euros of revenue and more than 1,000 realized radio sites per year, we are the leading infrastructure service provider of our industry. Are you interested in engaging in this growth market?
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Your tasks • Your profile • What we offer
You want to go up? We too! At the Deutsche Funkturm we acquire, plan, build, operate and market a portfolio of more than 36,200 radio sites for mobile radio, radio and radio. We thus form the foundation that people can always and everywhere join each other. We are represented at eleven locations nationwide, the company headquarters is in Leverkusen . With a billion euros of revenue and more than 1,000 realized radio sites per year, we are the leading infrastructure service provider of our industry. Are you interested in engaging in this growth market?
Overarching control and coordination of incidents Monitoring the timely implementation of the incidents with regard to the present SLA Operating IT systems Reporting and conducting analyses Perception of appointment maintenance and support in their compliance care of property owners, complaint management and lease-side rebuilding measures Contact for escalation cases Processing and control of escalation cases Perception of special topics and special tasks Program Management Incidents
Completed studies (e.g. BWL, engineering) or a comparable professional qualification or a commercial or technical training with additional qualification or long-term professional experience in the field of activity Good knowledge of Office 365, in particular Excel and databases (e.g. Access) Good knowledge of Jira Organisational capacity Enforcement assets Team skills Ability to cross-function cooperation and process understanding Good English knowledge (mind B1-B2) German language skills in word and writing
A responsible and varied activity as part of a highly motivated team in an exciting working environment. Open corporate culture and flat hierarchies Flexible working hours & hybrid working model (2 days mobile work per week) Occupational pension Numerous training and development possibilities Benefits for employees Possibility of cycling leasing Health care
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Company location
Location
![]() | DFMG Deutsche Funkturm GmbH | |
51379 Leverkusen | ||
Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad