Creditplus Bank AG | Germany | 70xxx Stuttgart | Permanent position | Full time / Home office | Published since: 14.04.2026 on stepstone.de
(Senior) Account & Deposit Operations Manager (m/f/d)
We make wishes feasible – our mission is to enrich the life of our customers and to realize dreams with our financial services. We do not understand ourselves as a typical bank, but as a living community of designers: those who are not afraid of going new ways. We are all committed to topics such as sustainability and digitalization – whether in our headquarters in Stuttgart, our location in Offenbach or throughout Germany in our 21 branches. At Creditplus we think more, because we benefit from synergies with our (inter)national sister units and business units under the umbrella of the Crédit Agricole. You see, yet we like it familiary: With appreciation and team spirit, we work hand in hand for the innovation of financial services. And celebrate together the great and small successes. Bye-one day of work. Hello. As part of the expansion of our product portfolio, we are looking for one/n (Senior) Payment Transactions Manager (m/w/d) in full time for our Operations division in Stuttgart. .
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Your tasks • Your profile • What we offer
Professional control and monitoring of outsourced account & deposit operations (BPO) including SLA and quality control Responsibility for booking integrity and clarification of operational exceptions in the core banking system Analysis, processing and sustainable solution of booking and balance deviations Escalation instance for sensitive account topics (e.g. attachments, P accounts, account locks and closures) Coordination with IT incidents, system errors and batch problems Implementation and documentation of operational account decisions based on internal releases Ensuring audit-readiness incl. Controls, detections and KPI monitoring Processing and validation of operational data for regulatory and statistical reporting
Completed banking training and/or study of the business economy, finance or comparable discipline Multiannual professional experience in the operational management of retail banking account and deposit business Knowledge of booking logic, exceptional treatment and operational controls Experience in managing outsourced service providers (BPO) and in handling SLAs Very good understanding of special account topics (e.g. attachments, basic account, P account) Analytical, structured operation and high detail accuracy Embossed stakeholder and communication skills German and good knowledge of English in word and writing
30 days holiday and not to forget: the additional two bank holidays on the 24th and 31st December Attractive salary package: 13 salaries, annual bonus, cash benefits Spatial flexibility: up to 60% mobile work and work Grant for the Deutschlandticket Early bird or night owl? Flexible working hours with attractive sliding time model Our social and green commitment in everyday life manifests itself in our work on numerous valuable ESG and CSR projects for better living together in the environment and society Work & Life: with our partner voiio (Employee Assistance Program) we support you in professional and private life. From everyday questions to emergency help - here you will find everything from coaching, mediation, live events and many more great offers Whether soft skills or professional know-how: we are investing with you in your development with trainings, conferences, LinkedIn learning and much more Health: our employees are important to us - that is why we support their physical and mental health with various health services such as preventive and health care Before work, in the break or after evening: Train for free at the gym on our premises For our We: Enjoy summer holidays, Christmas holidays and team events Attractive employee benefits: Healthy staff support in the office, free water, coffee & tea, vitaminkick: regular fruit and vegetable basket, bicycle leasing, employees advertise employees, corporate benefits, employee loan Occupational pension and participation in shares at special rates
Location
 | Creditplus Bank AG | |
| 70178 Stuttgart | ||
| Germany |
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