Employee (m/w/d) Customer Service Inbound Food Logistics

Job ID 1662 / Full-time/ part-time: Full-time / Job Category: Customer Service / Limited: Unlimited

''Logistics is people business'' - this guideline makes it clear that employees for DACHSER are the key factor for corporate success. Together with around 34,000 people, we are pursuing the mission of creating the world's most intelligent combination and integration of logistical network competencies and thus optimizing the logistics balance of our customers. Design the logistics of tomorrow with us.

System-side, telephone and written processing of all requests Guarantee for customer satisfaction through empathy and competence Solutionfinder for our customers Close cooperation with all adjacent departments in the house Conducting consulting, information and complaint talks with our customers Active component in error analysis and process improvement Continuous processing of evaluations to improve data quality

Completed commercial training or ideally first professional experience in the logistical environment Safe handling of all popular MS Office applications, like MS 365 Very good German knowledge of word and writing and happy good English knowledge (B1) Fun and joy in contact with different people and target groups Customer-oriented thinking and acting Responsible and independent working Organizational design, tranquillity storage, solution finder, communication skills and absolute service orientation

Continuously growing family business, diverse tasks in a future industry

Safe workplace with permanent employment contract

39-hour week with minute time recording

Possibility of mobile work after the trial period, with up to 2 days a week

Comprehensive training and training opportunities (DACHSER Academy)

28 days holiday, and the 24.12. and 31.12. are unemployed days - entitlement to 3 weeks contiguous holiday

Holiday allowance of 360€ and participation from 2. Year of employment and other voluntary services such as Christmas money

Beneficiary meals in your own restaurant with outdoor lounge area

Employer-funded pension provision and provision of asset-effective services

In-house, free parking

Claudia Rohnke Human Resources Specialist Berlin,Logistikzentrum,Berlin Brandenburg,DACHSER SE

At Dachser all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. The uniqueness of each individual, and thus the diversity of our teams, we understand as the driving force of our daily work and innovations - because: Logistics is People Business. We look forward to seeing you. JOBV1_EN