Commercial Vehicle Business Manager (m/f/d)

Job Title: Commercial Vehicle Business Manager Location: Monthly meetings at the customer in Cologne and 80% external service Start date 1. October 2026 Unlimited

We have an exciting opportunity for a commercial vehicle business manager who is blossoming in a fast-paced, exciting and dynamic organization. As an important member of the Commercial-Vehicle team, we are looking for an experienced automotive professional with passion for increasing the efficiency of dealer companies, improving customer relationships in service and optimizing the workshop performance while helping automotive dealers to exploit their full potential. As a business manager at the MSXi Global Group, you will become part of a team of Commercial Vehicle Business Managers. You work closely with our long-term automotive partner, a respected global vehicle manufacturer. You should have experience in the automotive aftersales, analyze performance data, identify and implement improvement measures. As a team leader, you lead a team of five people, drive performance, support individual development and commitment and work effectively with executives. The position is field-based and includes dealer locations throughout the country; Therefore, travel including accommodation is required.

Your tasks

Development of action plans with service, sales and marketing managers of dealers to increase commercial vehicle business and customer satisfaction. Providing specific trader initiatives and reporting to project management. Ensure that every commercial vehicle dealer has optimal workshop capacity to operate the growing local commercial vehicle stock and support the dealers in capacity expansion. Increase in vehicle visits and sales per visit. implementing and ensuring the success of centrally developed commercial vehicle programmes; Consulting, training and coaching of the dealers. Participation in regular meetings, reporting on best practices, presentations for business reviews, workshops and similar events. Ensure that the CV‐KPIs are implemented in all Transit-Center traders and that there is a regular reporting process for progress monitoring. Support of the CV-“Uptime Management System” with a focus on reducing the repair time for commercial vehicle customers. Support of dealers in capacity programs such as Mobile Service, Express Service and replacement vehicles. Improving the transfer process from commercial vehicle sales to service. Further operational tasks to support the business.

at least 3 years of experience in aftersales management of a car house; Experience in the commercial vehicle sector of advantage. Experience in Business Improvement, Analysis, Action Plan and Implementation. Embossed result orientation. Strong written and oral communication skills at all levels. Ability to manage multiple work flows simultaneously under strict deadlines. Numerical and analytical skills. Safe handling of the PC, especially MS Office. Driver's license is mandatory. Very good knowledge of German and English.

Content: up to €60,000 + 10% annual bonus + company car Further advantages: 28 days of holiday, occupational retirement, health insurance program, life insurance, Development opportunities in the company, including regular global career opportunities