Employee (m/w/d) Customer Contact Center for Vorwerk

At a wavelength with our customers, our approximately 3.333 employees are employed in our Contact Center locations Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen and Bottrop, which have been owner-managed since 1999. We not only find the right sound for companies like Vodafone, EWE or Vorwerk, but also maintain a short wire to our employees. The awards ''Best Employers 2025'' from Top Job provide good and long-term connections.

You will process all customer requests by phone and in writing You are responsible for the personal accompaniment of the customer for his concern until the final processing You carry out active consulting and support of Vorwerk products and prices You collect and provide customer master data and take the examination and documentation of all concerns in the customer-specific computer systems

You convince with a secure communication and expressiveness in word and writing in German You have the ability to achieve customer-oriented solutions and work process-oriented Service orientation and quality awareness You have good PC skills and interest in technical topics

Weekly working time: from 30 hours Your salary Your merit options are between 2.250,- Euro and 3.400,- Euro/month (basic remuneration + upward open commission) details of the bonus at KiKxl at www.kikxl.de/content We offer you attractive conditions A Qualified Continuous Training Program A safe workplace and a varied activity with attractive career and development opportunities An attractive bonus system Working in a friendly, motivated team of all ages An excellent working climate Flexible working time models There are attractive social benefits for you Food grant for the canteen Hansefit - Benefits for Fitness & Leisure Job-Rad Job ticket Free parking Child emergency care Incentive programs and team events Development Corporate Benefits - Onlineshop discounts EAP - Employee Assistance Program KiKxl enters into a value-estimating and prejudice-free working environment that values talents due to their achievements – regardless of age, ethnic origin and nationality, gender and gender identity, physical and spiritual skills, religion and worldview, sexual orientation and social origin. The recognition and promotion of diverse potentials create economic benefits for our organization. .