Beazley plc | Germany | 85xxx Munich | Permanent position | Full time | Published since: 27.02.2026 on stepstone.de
Claims Manager (Cyber / Third Party) (m/f/d)
Overview
Claims Manager (Cyber – Third Party)
Job Title: Claims Manager
Department: Group Claims
Reports: Claims Product Specialist and/or Claims Focus Group Leader according to the Beazley organization chart Important relationships: Claims team, Underwriter, Insurance, broker and external service providers
Job Summary
The aim of the role is to contribute to the Beazley vision of being the most powerful specialist insurers – with a focus on medium to large damages that can also include cover problems. At the technical level, this is done by proactive damage management, mainly at individual damage level, but if necessary also at portfolio level. An essential part of the role is to achieve a high level of satisfaction with customers and brokers through high-quality damage processing, efficient damage solution and excellent customer service while simultaneously optimizing expenditure. In addition, the role of collaborative work within the damage department promotes to learn from each other, to exchange ideas and different perspectives and to master the challenges of our customers as best possible.
.
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Key tasks Individual damage processing Proactive processing of damage from damage notification to regulation. Management of a portfolio from Category‐2 – and in part Category‐1 damages (i.e. damage with an expected or actual value of more than $250,000). Compliance with Beazley Claims Reserving Philosophy and Standards. Development, documentation and implementation of damage strategies taking into account uncertainties, potential results and estimated costs. Implementation of the Beazley Conduct Risk Policy.
Claims Portfolio Management management of a damage portfolio, including: Regular review of individual damages within the portfolio and ensure that the provisions and damage documentation take place promptly. Identification of problems and trends in the portfolio, if necessary, to draw the management or colleagues and take appropriate or corrective measures. Reporting significant damage developments to Reinsurance and Finance. Cooperation with Reinsurance to carry out regressions. Strategy and Business Planning Understanding the overriding strategic objectives and business plans of Beazley's damage function to the extent necessary to identify gaps or future opportunities for Claims Management. Cooperation with Underwritern - Understanding Marketing and Underwriting Strategies. Contribution to business development and extension and renewal opportunities by participating in customer discussions. Provision of information for customer talks on concrete damage issues. Provide information for the underwriter to analyze the stock. Identification of injury trends and developments and knowledge transfer in relation to their potential impact on the portfolio.
Proposals for improvements of wordings.
At any time, act within your own authority. Compliance with regulatory requirements and claims and industry standards.
Third Party Management Compliance with Beazley processes for selecting and controlling external service providers. Responsibility for delegated relationships and escalation management. Testing the TPA performance. Implementation of audits and feedback to TPA.
Relations with brokers and policyholders Proactive development and maintenance of strong relationships with brokers and customers. Promotion of the Beazley brand as an epitome of excellence and professionalism in customer service..
Operational tasks Ensure that the settlement of claims complies with the agreed standardised processes and, where appropriate, use of shared functions. Contribution to the commitment to and active development of a culture of continuous improvement within the entire damage function. Support of Claims Business Management Team and Claims Solutions Team in identifying and implementing ways to improve
Development and mentoring of Junior Staff Support for development, mentoring and promotion of junior staff. Ensuring that junior employees have the necessary knowledge and skills to effectively fulfill their respective roles and tasks, and increasing their versatile usability at Beazley. As a positive example for junior employees.
Conflicts of interest Compliance with Conflicts of Interest Policy. Notification of inadmissible influence.
Essential prerequisites Full jury with several years of experience in the Financial Lines Damage Treatment, ideally in the Cyber, D&O,Liability divisions. Knowledge and understanding regarding damage management: damage management processes, US/RoW insurance market, US/ROW legal and regulatory environment, alternative solutions
Skills & Abilities Analytical skills: problem solving, analysis of annual accounts, financial assessment of shame, data analysis, decision making
Work organization: time and workload management, self-initiative, planning, success orientation, focus on productivity Interpersonal skills: ability to influence others, skills in customer and broker management, targeted communication, flexibility, active listening
Suitability and inclinations
Result orientation, self-motivation, flexibility and enthusiasm Professional implementation of a successful interaction with executives/colleges/external service providers Diplomatic
Competence Problem solution oriented Decision Customer-oriented affect other attention to detail Team skills Own initiative
Location
| Beazley plc | ||
| Munich | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad