operational services GmbH & Co. KG | Germany | 01xxx, 10xxx, 14xxx, 13xxx, 12xxx, 11xxx, 60xxx, 65xxx Frankfurt am Main, Berlin, Dresden | Permanent position | Full time / Home office | Published since: 17.07.2025 on stepstone.de
Managing Consultant ServiceNow (m/w/d)
operational services (OS) is one of the leading ICT service providers in the German market and is regarded as a backbone of the digitization of the middle class. It is the leading agile unit of the Telekom Group in order to continuously accelerate the digital transformation in the German middle class. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private & public cloud platforms, secures long-term 24/7 system support and the availability of critical operating processes. SCOPE OFFICE: 2025083OMA JOBV1_EN
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Your tasks • Your profile • What we offer
operational services (OS) is one of the leading ICT service providers in the German market and is regarded as a backbone of the digitization of the middle class. It is the leading agile unit of the Telekom Group in order to continuously accelerate the digital transformation in the German middle class. With over 1,000 highly qualified employees, it develops and operates state-of-the-art information systems, manages private & public cloud platforms, secures long-term 24/7 system support and the availability of critical operating processes. SCOPE OFFICE: 2025083OMA
Consulting customers as well as Solution Design for tailor-made ServiceNow solutions in the field of digital transformation and IT-Change processes and the development of an implementation roadmap focusing on ServiceNow Channel Development Finance and Expansion Stock customers Aareal Bank, DZ Bank and Account Planning Business and process consulting with a focus on the ServiceNow modules used by the customer (e.g. ITSM, ITOM, CSM, HR and/or SPM) Development and implementation of digital business processes (UX, UI) Development of business cases and offers For more information see: OSNow
Successfully completed university studies with adequate professional experience, as an alternative to comparable degree, with sound knowledge and skills Professional experience in IT or organizational projects At least a method certification (e.g. IPMA, PMP, ITIL Expert) Embossed customer-oriented, entrepreneurial thinking and action, especially at decision-making/management level Business knowledge (creation of business cases, quote calculations etc.) Deep technical understanding and extensive experience in consulting and implementing ServiceNow Customer Service Management (ITOM) German and English skills
Germany-wide mobile work Attractive salary package with participation Commercial vehicle Employer-funded training and certification A further plus is our bicycle leasing, 30 days vacation, employee-funded pensions, asset-effective services, group accident insurance for work and leisure, good transport connections and employee conditions for many products of the Deutsche Telekom Group. JOBV1_EN
Company location
Location
| operational services GmbH & Co. KG | |
| Frankfurt am Main, Berlin, Dresden | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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