PSD Bank Nürnberg eG | Germany | 90xxx Nürnberg | Permanent position | Full time / Home office | Published since: 26.01.2026 on stepstone.de
Customer Process Management Specialist (m/f/d)
“More We for You” – We follow this motto in every business area. As one of the largest cooperative banks, we have the highest demands in the care of our 150,000 private customers. We would like to support them online, by telephone and personally at one of our seven locations in every area of life. It is our 300 employees who have been successful in the PSD Bank Nuremberg for over 85 years. Every person introduces his individual ideas, his commitment and his competitive industry know-how, so we are sure: we start with you.
For our headquarters in Nuremberg we are looking for a:n specialist (m/w/d) customer process management at the next time
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Your tasks • Your profile • What we offer
You take responsibility for all customer processes around passive products You initiate, test and accompany new passive product and process developments You implement regulatory requirements in customer processes You control process adjustments including documentation, forms and product documents You accompany the introduction of new online closing lines and sales platforms for passive products You accompany system introductions and releases You moderate meetings and workshops and ensure clear, transparent communication You coordinate interfaces to departments and external service providers
completed bank training or a comparable qualification and experience in banking very good knowledge of the passive product range and a deep understanding of the associated customer processes above-average commitment and a high degree of responsibility and decision-making pronounced social competence and sovereign communication at eye level Capacity-oriented work and prioritisation high durability and safety in handling complex requirements safe handling of MS teams
13,5 monthly salaries and 40,- euro 30 days vacation per year and additionally free on 24. and 31.12. free Germany ticket or cheap parking central location, easily accessible by public transport Possibility to work part of the working hours mobile from home numerous further and further training possibilities Occupational pension Employee benefits and benefits Operational health program ''More Fit for You''' with 200 euros budget per year Office dogs are welcome attractive perspectives in an innovative and forward-looking company interesting, varied and responsible activities modern, well-equipped workplace PSD Commitment - a paid working day for a volunteer project Current account to retire earlier or take a break (Sabbatical)
Location
 | PSD Bank Nürnberg eG | |
| 90402 Nürnberg | ||
| Germany |
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