Demand Field Specialist (m/f/d)

We offer attractive conditions and numerous additional services that promote your professional and personal development. This is what we expect: a salary based on the TVöD and an occupational pension scheme and an occupational health insurance Possibilities for participating mobile work and reconciliation of work and family need-oriented training Team events, company sports community and an operating restaurant a secure perspective in a regionally rooted company with social responsibility ... and much more. Your tasks: close cooperation with the demand field manager (m/w/d) in the management and coordination of cross-themes and in the implementation of SFG developments Creation and maintenance of product documents (guides, product information sheets, training documents) and implementation of product portfolio analyses for sales support Care of the written order (SfO) in PPS_neo, carrying out process analysis and care of specialist information such as FAQ and checklists Administration of the systems used in the fields of demand, operational implementation of the change process and creation of test and authorization concepts and 2nd/3rd-line support for the systems used Risk and Contract Assessment, Monitoring of Service Level Agreements (SLAs) and Ensuring Contract and Performance Compliance Your profile: (m/w/d) or a comparable qualification Experience in the administration of banking applications and in the production of technical documentation desirable ideally experience in process and risk analysis high team orientation, initiative and strong customer and service orientation analytical thinking and an independent and structured way of working Working hours: Appendix & Precaution: Full time, reduced full time, job sharing possible Credit & housing: part-time (50%) In case of queries, Christoph Berens (Personal Management, Tel.: 0261/393-73424) and Dieter Kalkofen (Development Area Management, Tel.: 0261/393-71563) are very welcome.

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