Night Audit (m/f/d)

Located directly at the BER and just a few steps from the terminal, Steigenberger Airport Hotel Berlin offers you a workplace in the heart of the international driving of the airport. Modern hotel industry, professionalism and worldwide encounters come together here. Whether in the restaurant, in the bar, in the spa or in the meeting area – you work in a dynamic environment with clear processes and real hospitality. Thanks to the best connection and modern equipment, our house is a top address for business and event guests. If you want to become part of this living environment, start your way with us. Make it your journey.

Type of employment: Full time

You take the professional check-in and check-out of our guests, are also the central contact person for wishes and questions at night, and you will independently process late arrivals, early departures and reservations. You carry out the day-to-day completion, check invoices and sales, balance guest accounts and cash registers of the various areas and start the required reports for the management. You read e-mails, receive calls, process guest wishes and take the room service outside the regular restaurant hours if necessary. You carry out regular inspections on your own, pay attention to technology, fire protection and tranquility in the house and reliably document special events. In the event of technical problems, emergencies or unrest, you will take the necessary steps and represent the director during the night. You work in the cluster and thus cover busy layers in three of our hotel locations at the airport: Steigenberger Airport Hotel Berlin, Intercity Airport Hotel Berlin Terminal 1/2 and Intercity Hotel Airport Berlin/Schönefeld Area North.

Complete training in the hotel area, ideally as a hotel specialist or hotel businessman/wife; motivated cross-comers with appropriate service or professional experience are also welcome. Good knowledge of hotel operation, in particular in reception, reservation, cash management and audit; safe handling of hotel software and MS Office as well as understanding of day-to-day and night reporting. Excellent service orientation, communication strength and professional handling of international guests – including complaints, special requests and unexpected situations. Self-employed, structured and reliable functioning, sense of responsibility and good judgement in control procedures, technical disturbances and emergencies. Good knowledge of German and English in word and writing for guest communication and documentation; further foreign languages are advantageous. Willingness to work shifts in night, weekend and holiday services, as well as flexible use at all three hotel locations at the airport.

Attractive employee rate in our hotels Corporate Benefits Wide range of training, e.g. through our eLearning platform Cross training options Support Association & Social Day Christmas & Holiday Money Assets Jubilee payment Health promotion Free parking Age period from 55 every 2 months 1 additional day

About H World International Be part of something big! H World International combines the strength of eight well-established brands with international hotel expertise under one roof: Steigenberger Icons, Steigenberger Hotels & Resorts, IntercityHotel, MAXX Hotels, Jaz in the City, House of Beats, Zleep Hotels and Ji Hotel. The company is represented in Europe, the Middle East, India and Africa as well as in Asia-Pacific and is driving the expansion with a balanced mix of lease, management and franchise hotels. The focus is on the people who work in our hotels, regional teams and in the Team Center and who contribute daily to the development of hospitality from structures, brands and processes. You shape cooperation across countries, brands and functions and make the company's international orientation more accessible in everyday life. H World International is part of the H World Group, one of the largest and fastest growing hotel groups in the world. .