Murrelektronik GmbH | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time | Published since: 08.08.2025 on stepstone.de
Customer Support Agent (m/w/d)
Murrelektronik is an internationally operating family company with over 3,000 employees worldwide. In automation technology, Murrelektronik develops individual solutions for optimal machine and plant installations. At Murrelektronik we specialize in creating permanent connections. And not only in technical terms. But also with regard to the special proximity to our employees.
Engaged personalities who enjoy their profession and want to move something are right with us. We offer plenty of space for ideas in an innovative, international and technology-enhancing family business. Customer Support Agent (m/w/d) Berlin | Full time | flexible working hours JOBV1_EN
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Your tasks • Your profile • What we offer
Murrelektronik is an internationally operating family company with over 3,000 employees worldwide. In automation technology, Murrelektronik develops individual solutions for optimal machine and plant installations. At Murrelektronik we specialize in creating permanent connections. And not only in technical terms. But also with regard to the special proximity to our employees.
Engaged personalities who enjoy their profession and want to move something are right with us. We offer plenty of space for ideas in an innovative, international and technology-enhancing family business. Customer Support Agent (m/w/d) Berlin | Full time | flexible working hours
As a technical customer support agent in our business unit Digital Solutions, you are the competent interface to our customers. You enter into technical questions to find the best solution for complex problems. In addition to the direct customer support and the handling of the support processes, you also play a key role in optimizing our digital products. Responsibility of customer requests from acceptance to successful solution Support our customers for all questions and (technical) challenges around our (software) products Analysis and problem solving with focus on software, systems and network environments Active introduction to the team and knowledge transfer to the team members Maintaining and expanding our knowledge base so that good solutions are available for all Close cooperation with colleagues from the company
Multiannual experience in system/network administration OR experience in electrotechnical installation and an affinity for IT systems and networks Experience in customer contact and a clear customer orientation Strong problem-solving skills to analyze customer requirements Embossed communication and coordination capabilities Team-oriented work and the ability to manage different stakeholders Flowing German and good English skills are absolutely necessary
A motivated, international team that focuses on trust and collegiality in an innovative and growing family business A tailor-made training, individual training opportunities and a long-term perspective for your professional development 30 days of year Bike leasing or e-bike leasing Grants for occupational pensions and benefits Various events and corporate events Attractive salary package JOBV1_EN
Company location
Location
| Murrelektronik GmbH | |
| Grabenstr. 29, 13355 Berlin | ||
| Germany |
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