Partner Manager - Follow-up and Ticketing in Network Expansion (m/f/d)

With us, you can see what happens when two large corporations pursue a common goal: Glass Northwest, the joint venture of EWE and Deutsche Telekom, is looking for reinforcement.

Be there for our site in Oldenburg – as

Partnermanager (m/w/d) - Projektmanagement

Reference number: 12891 Control and coordination of external expansion partners for the processing of technical tickets (e.g. faults, reworking, deficiencies) in the context of glass fiber/network expansion projects Monitoring and prioritization of incoming tickets in close coordination with internal specialist departments Ensuring the timely and quality-compliant processing of tickets by external partners Development and implementation of processes to increase efficiency in cooperation with expansion partners in the ticketing context Close cooperation with regular partner management and other stakeholders (e.g. construction management, network operation, quality assurance) Construction and maintenance of long-term, professional relationships with partner companies Analysis of ticket data for the performance assessment of the partners and deriving measures to optimize

You have a successfully completed training You have experiences in the telecommunication/fibre sector or in the control of expanding partner companies At best, you already have first experience in project management and the optimization of processes in the technical environment You have the motivation to work into various IT systems You are communicative and have good analytical skills Your work is characterized by a high level of decision-making and self-responsibility In addition, you have a strong commitment and are an organizational talent Very good knowledge of German in word and writing complete your profile (mind. C1)

Various design options and real responsibility Whether at home or in the office – both of us are possible A reliable corporate culture (Duz culture) and a collegial working environment Working model of confidence working time Free spaces as well as rest and social spaces for co-working, concentrated work and coffee talks A wide range of social benefits Lunch Catering – Granted by us! E-Bike leasing Corporate Benefits Kita 50% grant