Intermodal Competence Center Operations Specialist (m/f/d)

DHL Global Forwarding is the air and sea freight specialist of the DPDHL Group and is the world's leading provider of air freight and sea freight. With approximately 30,000 employees worldwide, we are present in more than 150 countries and territories. Through our service, quality and sustainability-oriented network, we connect people around the world and improve their quality of life. This applies not only to our customers, but also to each individual member of our team. For our Intermodal Competence Center team we are looking for a result-oriented

Unlimited in full time These challenges await you with us: You are responsible for the acceptance and processing of internal and external customer orders according to the regulations and internal procedures You are the first contact person for questions from OFR OPS (capacity reservations, appointments, transport requests) The pre- and post-run storage container on all available modes of transport (Truck, Rail, Barge, Feeder) is one of your tasks Bookings and booking optimizations are carried out on the basis of internal guidelines defined by the ICC product, You are responsible for purchasing transport rates on the spot market The use of the ICC-internal EDV for optimal procurement, considering all economic and ecological factors, is also part of your tasks You take responsibility for the capacity planning, follow-up and monitoring of shipments during the transport process and, if necessary, recognize Deficiencies In addition, you are responsible for file management and documentation (additional cost recording, documents, detention, processing of damages) you recognize the problems and ensure solutions in incidents You monitor the supplier performance in line with SLA Creating and maintaining relationships with customers and suppliers is in your area of responsibility You communicate with the OFR product, OFR OPS, customers and suppliers in German and English You always keep an active eye on the latest information about the market situation at the national level (e.g. supply and demand, supplier, capacity development). You check service provider performance accounting In addition, you can support the ICC PCM for advice and tender processing The independent processing of spot rates completes your activity profile That's what we want from you: Projektmanager (m/w/d) für Projektmanagement Extensive knowledge of sea freight processes Very good market knowledge and supplier network Good knowledge of English (word and writing) Good PC knowledge (M365, SAP) Good administrative skills Outstanding analytical skills and negotiation skills Strong problem solution mentality as well as high loadability, stress resistance, flexibility and team capability Why you should come to us: Possibility to develop and contribute in a globally active group 13 Salaries and benefits FlexWork and part-time option Excellent social benefits, family service, business bike (Eurorad) and corporate benefits Festival and customs days We look forward to your application! We promote diversity and welcome applications of people regardless of gender, origin, age, religion, identity and disability – visible or not visible. If you need support in the application process, please contact us. I'm sorry.

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