WWK Lebensversicherung a. G. | Germany | 81xxx, 80xxx München | Permanent position | Full time / Home office | Published since: 22.04.2026 on stepstone.de
Insurance salesman Customer service life insurance – back office (m/f/d)
We – the WWK Insurance Group – are one of the most traditional and innovative companies in the German insurance industry. We are a strong, independent and modern financial service provider, which is one of the market leaders in the field of fund-based life insurance. The relationship with our customers and employees is equally important to us, which is reflected in our corporate motto “a strong community”. For us, the largest capital of a company is qualified employees – because they are the guarantee for satisfied customers. This is why we look forward to motivated and committed people who are looking for exciting challenges. The WWK is looking for Senior Account Manager (m/w/d) Are you looking for a professional challenge and want to go new ways? Then you are right with us! !
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Your tasks • Your profile • What we offer
You are the first contact person (m/w/d) for WWK Life Insurance customers. You provide professional advice on private and operational retirement, promotional products and biometric risks Your tasks include answering customer requests by phone and chat, writing and support of the online customer portal WWKInside Through targeted and motivated discussion and writing, you achieve an active increase in customer satisfaction You are responsible for the qualified response to customer requests, accompanied by a targeted cancellation prevention
Complete vocational training in the insurance or banking sector, ideally with several years of experience in the telephone customer consultation Embossed service and customer-oriented thinking and acting Interest in topics such as investment or digitization is desirable Financial knowledge Very good oral and written expressiveness Safe handling of MS Office products High commitment and a flexible and solution-oriented approach and willingness to develop
31 days Occupational pension Homeoffice Training Canteen Location close to the centre Numerous sports offers Exclusive health check-up JobRad Employee discount Very good onboarding Gifted break in our coffee bar Joint events on our rooftop terrace
Location
 | WWK Lebensversicherung a. G. | |
| 80335 München | ||
| Germany |
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