(Senior) Expert (m/w/d) for ITSM - Focus on IT Asset Management

Оccupation: Head of Asset Management

We are SIGNAL IDUNA is an insurance and Financial service provider headquartered in Hamburg and Dortmund. In In recent years, we have changed as a company. We have created a modern working world and within our new Organisational structure establish agile working methods. We work user-centred, decide data-based and trust each other. We are ready for new things and have room for ideas. We want to change the now together with you. Your responsibilities Self-responsible development of central process regulations planning, management and control of the life cycle of hardware - Software Assets and IT Components to Provide IT Services include continuous improvement measures for Process Definition of key figures and reporting risk management and Integration of regulatory requirements Definition and design of Transfer points to other ITIL4 practices and to the participating Functional units of the SIGNAL IDUNA provision of hand-over Procedures for the operation of the processes in a decentralized Organisation Communication at all management levels Active Participation in initiatives and projects You have a successful completed studies of computer science / economic informatics or a comparable qualification has over several years Professional experience in IT Service Management environment with focus on asset and lifecycle management have a very comprehensive process knowledge preferably according to ITIL4, at least ITIL V3 works analytically and has a high degree of flexibility in the operation ideally experience in regulated companies with over Knowledge in handling analytical and agile tools and methods and are ideally familiar with agile functioning at all levels of management and with colleagues from technology and Area of expertise at eye level are a person with target and Result orientation and a high degree of self-responsibility you benefit from a contract with a 38-hour week you can use your ecological footprint e.g. by e-bike leasing you can improve changes every day

change that now you benefit from flexible working hours and

can work at least 2 days a week at home or mobile can you lie in the sun for 30 days a year or through the mountains hiking await you exciting challenges, diverse Design options and a high degree of self-responsibility

Joblocations:

20354 Hamburg, HAMBURG, GERMANY