BWI GmbH | Germany | 15xxx Storkow (Mark) | Permanent position | Full time / Home office | Published since: 07.05.2026 on stepstone.de
Senior IT Service Technician (m/f/d)
As a primary digitization partner of the Bundeswehr, we provide stable, safe and efficient IT services in Germany and abroad, from basic operations to the field close to the application and thus contribute to the continuous increase in the leadership and operational capacity of the Bundeswehr. With more than 8,000 colleagues, we operate and modernise one of the largest and most complex IT infrastructures in Germany. We are looking for responsible IT specialists who are convinced that the Bundeswehr-IT will further develop in challenging digitalization projects and thus contribute to Germany's security. Together with us, we are concerned about the digital sustainability of our country. Senior IT - Servicetechniker (m/w/d) from now on and in full time in Storkow. For more than 50 locations, the Service Center Berlin ensures decentralized service provision and a permanent representation of BWI GmbH on site in the properties of the Bundeswehr. In addition, the Service Center processes defined task packages within the framework of projects and provides on-site service at the BWI internal IT. .
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Your tasks • Your profile • What we offer
Processing of incidents in the PC, telephony, LAN and WAN area
On-site activities within the scope of orders (Install, Move, Add, Change) in the IT and TK environment
Installation and commissioning of hardware in the customer environment and instruction of benefits
Compliance with defined reaction and suppression times and on-site support of central operating units
Work in the ticket system as well as holistic tool-assisted documentation of the above-mentioned processes
Conducting DGUV V3 exams and company management in the technical environment
Working in subprojects at the IT and TK infrastructure, moving projects and rollouts
Regular participation in readiness
performing tasks that require mobility, coordination and working in changing postures, including lifting and carrying printers, monitors and telephones, as well as sitting work on the desk
Successfully completed training in the field of IT system electronics/fachinformatics or a comparable qualification At least 3 years of professional experience in the IT and TK environment Knowledge of ticket systems and good knowledge of IT processes ITIL identifiers (certification desirable) Organizational talent, self-employment, team and communication skills German language skills in word and writing driving licence class B
The BWI offers a market-oriented remuneration, a secure workplace and a premised and employee-funded occupational pension scheme You start with 30 days of annual holiday with option for individual adjustments Our Benefit app provides you with a monthly balance and tax relief on tickets for the ÖPNV We allow you flexibility to reconcile work and private life, for example through mobile work or trust work time and the long-term construction of a value balance account for e.g. a sabbatical We support your professional and personal training through individual measures and free access to LinkedIn Learning In addition to the possibility to lease a job bike, you benefit from numerous offers in the fields of sports and nutrition
Location
 | BWI GmbH | |
| 15859 Storkow (Mark) | ||
| Germany |
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