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Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER000499C Are you ready to help shape the digital future of Mercedes-Benz Vans? We are looking for dedicated talents for our Digital Customer Experience department. Be part of our innovative team and help our customers enjoy a first-class digital experience. At Mercedes-Benz Vans we offer you the opportunity to actively participate in exciting projects and to help shape the digital future. Let's GO! We are looking for an intern who supports our team in various topics. The focus will be on the digital touchpoints of our Digital Customer Experience department. As a department, we are responsible for the design of the global digital customer journey as well as the digital KPI management and a state-of-the-art online sales channel for our customers. In addition, we support all themes relating to the implementation of effective digital marketing, the design of customer data and relationship management, as well as analytics related to customers and digitalization. The Digital Customer Touchpoints team is a motivated and innovative unit that specialises in shaping the digital customer experience at Mercedes-Benz Vans at the highest level. Our focus is on optimizing and digitizing all contact points of our customers with the Mercedes-Benz brand to create a seamless and inspiring experience. We are not only concerned with the further development of existing digital touchpoints, but also with the use of artificial intelligence and the question of how AI can enrich and sustainably change the customer journey of tomorrow. Our van customers are clearly at the heart of our decisions. Help us expand our digital portfolio and become part of our omnichannel van family. If you want to get to know a lot of digital topics in a large group and want to help improve them, then you are right with us. Did we awaken your interest? Yeah. These challenges include: Developing, developing and implementing the digital customer touchpoints within the framework of project management Organisation of meetings, committees and workshops Support for operational implementation in the context of global rollout and further development of digital touchpoints using agile methods Working with the preparation and preparation of presentation documents, decision templates and management reports Analysis and improvement of customer experiences via various digital channels Working on projects to introduce new digital solutions and technologies Implementation of market and competition analyses The activity can begin from March 2027.

Studies in the field of marketing, business, computer science or a comparable subject Enthusiasm for digital trends and new technologies as well as interest in artificial intelligence and AI-based applications Creativity, spirit of innovation and joy in introducing new ideas Good analytical skills and a structured and solution-oriented approach Team and communication skills Very good knowledge of German and English in word and writing Secure handling of MS Office, especially PowerPoint and Excel Please note that your internship at this site must have a prescribed mandatory share. Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-zentrale@mercedes-benz.com) is happy to support you in the application process. People Solutions will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

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