Mobility & Service Specialist (d/m/f)

As a transport service provider, we work on the future of Frankfurt – as an employer we take care of your future. This is why we live in our company openness, tolerance and equality and support you with diverse benefits. We believe that local transport is the future of mobility. This is why we develop new ideas and concepts with passion. Work with us at the mobility of Frankfurt!

As a specialist for mobility & service, you are the first contact person: on-site and use our use vehicles (e.g. electric bike, electric vehicles, info bus) to provide optimal advice and support on-site With your open and accommodating way, inform and advise our passengers on tariffs, routes and general questions, information and consulting services related to the ÖPNV offers They carry out station tours and check for cleanliness and operability of technical facilities and, if necessary, forward corresponding messages Use the tablets, smartphones provided by us as technical support for your activity Mobility advice for construction and operational measures You carry out customer surveys and documentation of events/special events with your commitment You support other areas thanks to your flexible use as a jumper With your empathy you take over the support and support of persons with limited mobility

They have successfully completed training in the service sector or have already gained experience in the commercial sector Service idea and good communication are your first priority, also in English – other foreign languages are welcome Ready to work in changing layers after a fixed rhythm, from Monday to Saturday, from 06:00 to 21:00 Digitization? No problem for you! You can easily work into new programs and technical applications and the handling of digital media is self-evident and you will be happy to participate in further education and training on this subject. To operate our mobile information booths, you need a class B or C driver's license (for C the willingness to learn it if necessary). In addition, driving from an electrically driven load-driven wheel

We offer you a work contract with collective remuneration according to TV-N Hessen as well as other attractive additional services: It offers an annual special payment, a service premium, our company pension provision (additional pension fund of the city of Frankfurt am Main) – and (of course) a free Job Ticket Premium. collective and culturally lived 38.5-hour week. The recovery must of course not be too short: You are entitled to a 30-day holiday in the calendar year as well as two other free days on Christmas and New Year's Eve. Regular draws of tickets for cultural and sporting events ensure leisure activities off-the-job. With our version of a Mini-Volkshochschule, our VGF-Academy, you can expect further personal and professional development opportunities – true to the motto: you invest your time, we take over the costs! We also support the reconciliation of work and private life. We have been awarded the certificate of the audit family since 2016. JOBV1_EN