Data Analyst – Chatbot & Voicebot (f/m/d)

With over 9 million customers, ING is the third largest private customer bank in Germany. Whoever works at ING doesn't just do a job. Working with us is the chance to change something. How you doing? By touching the lives of millions of people as a global bank and aiming to have a positive influence on society and our planet. And by staying human, close and personal thanks to our start-up mentality – as unbanky bank.

Data Analyst – Chatbot & Voicebot (w/m/d) at Frankfurt

You convert data into information and knowledge? Even the most complex facts are a welcome challenge for your analysis skills? And you want to work in an international group where Empowerment is not a Buzzword, but a living principle of our corporate culture? Perfect! The ING focuses on innovation and progress – are you there? Behave now, your resume is enough for us to get to know you.

As a digital bank, our measuring bar is particularly high in terms of Generative AI. Therefore, we need people like you who can structure, visualize complex data with analysis skills and python skills and, above all, evaluate it in such a way that real added value is created. You are close to the specialist areas, immerse yourself in their product- and process-related contexts, penetrate the analytical requirements and develop tailored analyses. And so that everyone is on a wavelength, you can start visualizations, communicate your results in an understandable and proactive way, as well as possible recommendations for action. Of course, you're always looking for ways to make your analysis even better and more efficient and automate recurring routine tasks via scripting and coding.

Complete bachelor's/master's degree in mathematics, statistics, economics, finance, engineering or a comparable quantitative field Knowledge in Python for data processing, statistical analysis and visualization Solid understanding of statistical analyses and classical modelling techniques as well as their application to practical business problems Experience in communicating technical concepts to a non-technical audience Embossed analytical thinking as well as independent, proactive functioning International project experience of special advantage Innovation joy and a sense of sustainable solutions Flowing English in Word and Writing, German is advantageous

Operating pensions, asset-effective services, free Deutschlandticket & Bike LeasING, operating restaurant Hybrid work model: In addition to work in the office, you can also work on the mobile – as part of operational, legal and regulatory requirements. Individual working time models, Sabbatical, support for care & childcare costs Own budgets for personal development and health plus personal equipment budget for your mobile workplace JOBV1_EN