HUBTEX Maschinenbau GmbH & Co. KG | Germany | 36xxx Fulda | Permanent position | Full time / Home office | Published since: 09.10.2026 on stepstone.de
Customer Relationship Management - Specialist (m/f/d)
HUBTEX is one of the world's leading suppliers of multi-way electric trucks and special vehicles. The company specializes in the development and production of technically demanding industrial trucks for the transport of heavy and bulky loads. As a CRM Specialist (m/w/d), you develop Salesforce as the central CRM platform of the HUBTEX Group to ensure that our international teams can work efficiently in sales and service. You analyse requirements, develop suitable solutions and accompany their implementation together with the specialist areas, users and our implementation partners. You like working at the interface between people, processes and digital applications? You can structure requirements, integrate yourself into new systems and want to take responsibility for an internationally used CRM? Then you're right with us. Salesforce experience is an advantage – your understanding of business processes and your pleasure in developing matching CRM solutions are more important. .
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Your tasks • Your profile • What we offer
Development of Salesforce as the central platform of the HUBTEX Group and the integration of other companies Support and continuous improvement of our salesforce applications for sales and service Analysis of existing processes and development of digital solutions to optimize our processes and increase customer use independent control of CRM requirements and projects in coordination with the area management Support in the analysis of data deviations and continuous optimization of reporting and analysis processes close cooperation with our implementation partners and coordination of joint projects from request to implementation worldwide support of our users, training and support in the introduction and use of new functions
completed studies of business informatics, BWL or related discipline – alternatively completed vocational training with professional experience or comparable qualification practical experience in the administration and development of Salesforce good understanding of sales and service processes (ideally in mechanical engineering or a comparable industry) - as well as interest in digitizing and improving business processes Ability to understand, question and translate requirements from specialist areas into practical solutions strong communication capability in exchange with users, departments and external partners independent and structured working methods as well as the pleasure of actively promoting projects very good knowledge of English for cooperation with the international HUBTEX companies
an attractive remuneration including regular adjustments extensive social benefits, including holiday and Christmas money, occupational pensions & asset-effective benefits a corporate culture that combines tradition and modernity many exciting tasks and digitization projects a modern workplace including ergonomic workplace design mobile work (in part possible) flexible working hours (guiding time) for individual needs occupational health management (e.g. ergonomics advice, nutritional courses, fruit days, health days, sports offers etc.) Bike/ e-bike leasing offers free staff parking accredited meals in our ''HUBTEX charging station'' trusting togetherness and free space for ideas a careful incorporation individual training opportunities a trusting coexistence and free space for ideas a workplace with a future
Location
![]() | HUBTEX Maschinenbau GmbH & Co. KG | |
| 36041 Fulda | ||
| Germany |
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