Customer Service Clerk (m/f/d)

Zeppelin Baumaschinen GmbH has been the exclusive sales and service partner of Caterpillar Inc., the world's largest manufacturer of construction machines and part of the Zeppelin Group since 1954. We are looking for a specialist (m/w/d) customer service for our Hamm branch. You're looking for Your tasks as a service support / customer service (m/w/d) include the order processing of service services in our in-house order program (Z3) You also take over the invoice and order preparation for the invoice Cross-border cooperation with its own branch offices and other branches is also part of your task You actively receive incoming phone calls and process these independently In the field of external service and workshop processing, your support is required to ensure a smooth running, to support our back office masters and thus to ensure the best possible customer support In addition, maintain the creditor receipts The implementation of the general correspondence as well as other administrative activities complete the varied task area We wish Training - You have completed commercial or technical vocational training Practical experience - You bring experience in a similar function with Enthusiasm – You want a motivated team in which you count as a human being Customer orientation - A high level of customer orientation belongs to your strengths Responsible operation - A responsible procedure is of course for you Macher - You bring a high commitment and a strong communication skills and have fun at work in our company IT and language skills - The safe handling of the current MS Office programs as well as reliable German knowledge complete your profile You can look forward to this Stability and security: We offer you a safe workplace in a stable corporate environment. Take advantage of our career and family advice and receive a childcare allowance. As a foundation-connected company, we act forward-looking, socially and sustainable. Attractive Benefits: In addition to a participation in the annual business result, you will also receive a grant to asset-effective services and an occupational pension scheme to provide a solid basis for your future pension. Our corporate benefits benefit from benefits from various suppliers. With Zeppelin grow: continuously expand your skills and open doors to new career opportunities with our extensive training and development programs. Work-Life-Balance: Mobile work and 30 days of holiday contribute to a reconciliation of work and private life. Benefit from ergonomic advice and health days. Onboarding event: Welcome to board! Through our onboarding event, we would like to welcome you to our Zeppelin team and allow you to start your new job successfully. Fit and healthy: Your health and well-being are important to us! With our Z FIT initiative you can take part in our sporting theme weeks and team events and benefit from our company bike. Together for a sustainable future: Through our sustainability strategy, we take a number of measures in the areas of CO2 reduction, waste prevention and life cycle management to achieve the goal of CO2 neutrality and to ensure sustainability. We build on diversity: We promote a diverse, value-adding and integrating corporate culture based on trust, respect and opportunity justice. We encourage ALL people to apply to us – regardless of individual characteristics such as gender, age, religion, social and ethnic origin, sexual identity or disability.

Reference number: JR_16617