DATIS IT-Services GmbH | Germany | 68xxx Mannheim | Permanent position | Full time / Home office | Published since: 09.03.2026 on stepstone.de
IT-Service Specialist (m/f/d)
DATIS GmbH is a managed service provider from Mannheim. We provide highly available systems from our own data center with state-of-the-art technology and have been developing individual software solutions for well-known customers since 1969. In addition, we develop new markets and managed services in the field of end user clients and standardized data center products, such as BaaS. Our strength lies in the development of customer-specific, individual concepts and their implementation. We support our customers from planning to professional operation of these solutions. .
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Your tasks • Your profile • What we offer
In addition to the Service Desk, you can also work in the OnSite Support/Field Service. In addition to the support for our internal employees, you also take over the support for our customers, if necessary directly on site. In this context you will: accept, qualify, analyze and process IT requests and document them in the ticket system Support our employees and customers remotely and locally with hardware and software problems as well as with requests for clients and standard applications Users and rights in e.g. Manage Active Directory and M365 Install, configure and replace different IT systems perform maintenance, updates and IT checks on the basis of usual IT standards Support rollouts, moves and IT projects Register users in new systems and applications
As an IT service specialist, you should bring: Successfully completed specialist training in IT, for example as a specialist in system integration or a comparable qualification Practical experience in IT support (Service Desk, OnSite or Field Service) Good knowledge of Windows environments, Microsoft 365 and common standard software Basic knowledge of network technology is advantageous Service-oriented thinking and structured working Class B driving licence (for field service use) Very good German knowledge in word and writing, English knowledge is advantageous
Modern offices: As a member of our Service Desk, you will work in our modern office spaces at our site in Weberstraße in Mannheim Cohesion: We offer a lot of fun, a family environment and design playroom through flat hierarchy with fast decision-making paths and lived together “DATIS-DNA”: 70% Data Center, 20% System House, 10% “Händchenhold and stroke” = one for all, all for one In short: the ideal workplace if you have made your hobby a profession with IT. .
Location
 | DATIS IT-Services GmbH | |
| 68165 Mannheim | ||
| Germany |
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