Our ** S holiday and wellness hotel in the Black Forest has 56 rooms and suites and 140 seats in the restaurants. The house has a 1800 sqm spa area with indoor swimming pool, heated outdoor swimming pool, various saunas, steam bath and our vital oasis for massages, baths and cosmetic treatments. In addition, there is a well equipped gym, as well as a spacious gymnastics room. In our restaurants we serve regional and international specialities.

Type of employment: Full time

operational management of the reception team including Service and holiday planning Secure a smooth run at reception (check-in/check-out, guest service, cash desk) Contact person for guests with questions, wishes and complaints Monitoring and compliance of quality standards in the front office Close cooperation with other departments such as housekeeping, reservation and technology Instruction, training and motivation of the reception team Maintaining the hotel information system and ensuring data quality Control and settlement of daily sales Participation in optimizing work processes and guest service Support in the implementation of marketing and sales activities at reception Ensuring compliance with legal requirements (e.g. reporting obligation, data protection)

Regulated working time and holidays, performance-oriented remuneration, creative freedom in co-design - practical ideas and suggestions for improvement are explicitly desired. Help in finding the apartment and a pleasant operating climate are obvious to us. Good staff. Working in a steadily growing, dynamic and modern company. Enjoy the employee benefits of the private hotels Dr. Lohbeck and further development / promotion opportunities within the group!

You are charming hosts, welcome our guests warmly and go open and friendly with you A successfully completed training, professional experience at reception and first leadership experiences Good communication and leadership skills with guests and employees Teamability, organisational skills and a friendly and safe occurrence Self-responsible and concentrated work, organizational institution An open and professional appearance, good handling, communication skills, team skills, flexibility, reliability, a well-kept appearance, and a warm guest orientation Very good German, English and French skills Very good EDV knowledge preferred with solutions such as Opera Cloud, HNS, Lighthouse (OTA Insight) Distribution journeys as far as possible at Resort Hotellerie JOBV1_EN