Team Leader Service and Sales (m/f/d)

We are looking for the future – you too? We want to be better. Always. Growing, daring new things – and keeping what makes us: team spirit, attitude and vision. If you want to work in a company that lives innovation and has land liability, we should get to know each other. Teamleiter (m/w/d) Location: Kiel – further locations of the IKK – The Innovation Fund can also be considered for a job placement – hybrid with 60% remote share. Our customer service – the heart! Everything is about people, sales, service and smart solutions. Our teams are colorful, ambitious and full of ideas. Together we have a goal: service on premium level, which meets exactly the goal – agile, competent, with a smile.

Inspired lead, clear design. You take over the disciplinary, professional and organizational leadership of a dedicated team. You optimize interfaces and processes based on KPIs, reports and forecasts. You coach, motivate and support in winning new customers – and holding the existing ones. You keep the communication in the team and other areas running – open, clear and efficient. You drive the further development of our services through all channels – and bring our premium service to the next level.

(m/w/d), ideally with further training to the health insurance specialist (m/w/d). Multiannual professional experience in statutory health and care insurance – and leadership competence in sales customer service. Funded expertise in quality management. Guide strength with heart: KPI-driven and at the same time valued and at eye height. Enthusiasm for service and sales, which is contagious. Experience with BITMARCK_21c|ng and helic21c_docs? Better!

Working hours of 35 hours per week (full time) hybrid work with 60% remote share Work-life balance by sliding and part-time models, without core time 30 calendar days holiday entitlement per calendar year as well as Christmas Eve and New Year's Eve House agreements providing security Payment of salary in advance at the beginning of the month Holiday and Christmas money Continuing and continuing training through our internal personnel development Pension provision and social benefits (e.g. occupational pension provision, family allowance and health benefits)