Teknos Deutschland GmbH | Germany | 36xxx Fulda | Permanent position | Full time / Home office | Published since: 03.01.2026 on stepstone.de
Customer Service Specialist (m/f/d)
TEKNOS is a global manufacturer of coating systems and one of Finland's largest family businesses. We employ around 1.550 employees in more than 20 countries in Europe and Asia. This creates an international working climate. We have set ourselves the goal of making the world more sustainable by offering intelligent, technically advanced paint and coating solutions to protect and extend the service life of products. In close cooperation with our customers and firmly convinced that our employees are crucial to success, Teknos has created a corporate culture based on family values and in which every employee is heard and encouraged to take initiative. Our goal is to use the great potential of our employees to develop new solutions for our customers. We are looking for you for the Fulda site as
In this position, you are the central interface for our customers and accompany the entire customer service process, from the first request to the order processing to the accounting, including close cooperation with other internal departments and the care of our systems. .
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Your tasks • Your profile • What we offer
You are the first contact point for our customers and answer questions by phone and/or by email in German and English From the order to the invoice, the complete order processing, including the creation of export documents, is in your hands In close cooperation with the field service and internal departments such as logistics, financial accounting and production planning, you are looking for smooth processes and opting for the sales process You take care of the solution-oriented and sustainable processing of complaints You document customer information in the CRM system and maintain master data in the ERP system
We are looking for dedicated people who share our values creativity, persistence and fairness. If you also provide the following qualifications, you are gold right with us: Successfully completed commercial training Multiannual experience in sales services Very good knowledge of MS Office and safe handling of digital tools Excellent communication skills in word and writing – both in German and in English Team-oriented, friendly personality with high commitment Self-employed, structured working and flexibility Impressed customer and service orientation and joy in contact with people
Modern working world, flat hierarchies and open corporate culture Space for own ideas and personal growth Valuable and cooperative cooperation Internationality with regional reference Homeoffice possibilities You are not just an employee with us, but an important part of our team. We appreciate your ideas and give you space and opportunities to introduce your suggestions for improvement. .
Location
 | Teknos Deutschland GmbH | |
| 36043 Fulda | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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