Team Leader Sales in Customer Service at an Electrical Wholesaler (m/f/d)

Welcome to Sonepar, where we shape the future of electric wholesale with heart and innovative technology. With us you find not only a job, but a professional home. We are driven by our commitment to innovative solutions, technical know-how and excellent customer service. Here at Sonepar, the team spirit is at the centre, diversity is lived and understood as enriching. Our coexistence is characterized by respect and appreciation. Because only together are we one.

You have the pleasure of leadership, you have fun in sales and want to actively shape our customer service, i.e. the sales service? Then use your chance and take responsibility as

Teamleiter (m/w/d) in Potsdam!

• Strategic & operational management of a customer service team in the interior

• Ensure excellent service quality and customer satisfaction

• Implementation of our sales and business objectives in the internal service

• Recognize and use cross-selling potentials

• Generate after sales support & follow-up business

• Active management and marketing of campaigns

• Support of selected customer segments

• Responsibility for offerings including costing & offering tracking

• Support in the presentation of Services & Solutions

• Ensuring data quality in CRM by your team

• Active cooperation in day-to-day business to close the team

• Increase efficiency and productivity through modern IT tools

• Experience in pro- and reactive sales & customer service

• Analytical and strategic thinking on market development

• Negotiation security in handling customers & suppliers

• Secure handling of SAP, Microsoft Dynamics & MS Office

• Ideally leadership experience with focus on motivation & development

• Communication strength & convincing appearance

• Customer orientation, initiative & reliability

• Team spirit, feedback culture & solution-oriented thinking

• A safe workplace in a future-oriented company

• Intensive integration into products, processes and systems

• Fast takeover of responsibility and independent work

• Professional talent management as well as professional and activity-related training opportunities

• Bike leasing model and attractive employee offers through access to Corporate Benefits

• Flexible work possibilities through our mobile office control

• Attractive remuneration and additional social benefits such as holiday money and Christmas money