CANCOM SE | Germany | 04xxx Leipzig | Permanent position | Full time / Home office | Published since: 17.11.2025 on stepstone.de
System Engineer Security 2nd & 3rd Level Support (m/w/d)
CANCOM is looking forward to an innovative, agile and sustainable environment: More than 5,600 employees work daily to improve cooperation and exchange in different areas of life with the help of modern IT solutions. You want to be part of it and go the next career step? Then become part of our digital journey. We are looking forward to people from a wide range of disciplines that are open to new people, have innovative ideas and want to advance goals together in the team.
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Your tasks • Your profile • What we offer
CANCOM is looking forward to an innovative, agile and sustainable environment: More than 5,600 employees work daily to improve cooperation and exchange in different areas of life with the help of modern IT solutions. You want to be part of it and go the next career step? Then become part of our digital journey. We are looking forward to people from a wide range of disciplines that are open to new people, have innovative ideas and want to advance goals together in the team. Ticket Processing, Support and Troubleshooting in Security Responsible for the administration and operation of the productive network and security infrastructure, focusing on firewalls and VPNs Disorder elimination in the Incident Process at 2nd or 3rd level Remote Analysis and Solution of Incident, Changes and Problems Proactive control of monitoring systems, log files, trend analysis, performance data (KPIs) if required Software maintenance Operating support in Security environments Responsible handling of project tasks in projects focusing on firewalls and VPNs
Complete technical training in the IT environment and/or comparable professional experience Ready for weekend, shiftwork and readiness to call Professional experience in a similar position in operations or Engineering environment of an ISP/carrier or in the multi-mandant environment desirable Certification ITIL v3 and technical certification of one of the mentioned manufacturers desirable (CCNA/CCSP or the like) Solid expertise in security environment with one of the manufacturers (Fortinet, PaloAlto, Trend Micro, CiscoCheck Point, Cisco) Development and consideration of various solutions (problem solving competence) Willingness to develop and further develop with constantly changing tasks and high time pressure, self-initiative & commitment, targeted work, customer orientation, flexibility and team skills complete your profile German and English in Word and Writing
Flexible working hours and mobile office in coordination with the supervisor Discounts thanks to the “Corporate Benefits” portal Bike leasing Free drinks & vitamins (fruit) Further training Employee events
Location
 | CANCOM SE | |
| Leipzig | ||
| Germany |
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