Product Owner CRM & Digital Sales Management (m/f/d)

CRM strategy & further development: Responsibility for the continuous optimization of the CRM system with focus on sales control, efficiency enhancement and digital processes, as well as ensuring user-friendly, data-driven use in the field of external services Requirements Management & Areas: Dissipation and Priority of Requirements from Sales, Marketing and Other Areas and Translation into a Sustainable CRM Roadmap Data-based sales management & analysis: Data analysis for identifying market potentials and for optimising sales measures KPIs & Process Harmonization: Definition of suitable KPIs for controlling and measuring sales efficiency and target achievement, as well as harmonisation of processes between CRM, marketing activities and sales measures Project management & system change: management of projects within the framework of CRM system adjustments or changes, including coordination of implementations, rollouts and trainings in compliance with budget, time and quality requirements Stakeholder Management & Interface Work: Close cooperation with sales, marketing, e-commerce, CRM development and external service providers, translation of technical requirements into technical solutions and promotion of the acceptance and use of the CRM system in the company

Education & Qualification: Complete studies in business informatics, business management or a comparable qualification Professional Experience & Expertise: Multiannual Experience as Product Owner (m/w/d) or in a comparable role, ideally in the CRM environment, experience in project management – preferably in connection with system introductions or changes – as well as sound knowledge in CRM systems such as Salesforce, Microsoft Dynamics or HubSpot and in digital sales processes IT & language skills: Analytical thinking and a pronounced data-driven decision-making capability Personal Competence: Very good communication and moderation capabilities, enforcement ability as well as the ability to structure complex processes and integrate stakeholders at all levels

Your start at FRICKE: A structured incorporation with a fixed contact person ensures a successful start. You will be welcomed in the team and will receive the support you need from the start. Modern working environment: look forward to modern jobs, digital tools and flat hierarchies. We communicate at eye level – we make decisions quickly and together. Stable foundation: 30 days vacation, holiday and Christmas money, asset-effective services and annual salary adjustments provide you with a reliable basis and recognition of your performance. Flexibility with structure: With us you benefit from flexible working hours as part of the operational processes. In addition, there is the possibility to work on mobile on a few days a month – in coordination with your team and the respective requirements. Promote development: We offer you internal and external training and training opportunities to support your professional and personal development individually. Your well-being counts: A healthy working environment is of course for us. These include not only ergonomic jobs, a modern canteen and JobRad leasing, but above all a respectful, supportive co-existence in which you can develop. Experience more together: Whether unique employee events such as our HEAT WAVE company festival or joint sporting activities at the FRICKE Social Run: we live with each other – because good cooperation begins with a strong community. .