HEK - Hanseatische Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 19.01.2026 on stepstone.de
Customer Advisor - Insurance Periods (m/f/d)
You are interested in social insurance issues and wish you a varied work area where you can constantly evolve? You're a team player, and your work doesn't get you out of peace so fast? Here's your chance! We at HEK are looking for you as a motivated customer advisor (m/w/d) for our team insurance times. All you need for this, we will teach you as part of the process. We actively support you and prepare you optimally for the independent supervision of your own competence. The team's insurance periods are responsible for the clarification of insurance policies of our members. They mainly support insurers in which changes in living conditions arise e.g. for job loss or change of the employer. In addition, the team checks the requirements for a change to private health insurance. .
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Your tasks • Your profile • What we offer
You advise our members on matters of insurance and contribution law. This mainly involves the clarification of insurance conditions, for example when changing from employment to unemployment. You are also responsible for the correct maintenance of the inventory times in our system. You are responsible for the proper implementation of the reporting procedures between social security institutions.
a completed vocational training in one of the following occupational fields: social security, tax and legal law firm, banking sector or a comparable qualification ideally first professional experience in a health insurance Motivation to launch in a new theme an independent way of working and a cool head, so that nothing can get you out of your mind Fun at work in the team and in dealing with customers
Great benefits such as a tariff payment with holiday and Christmas money, up to 37 days holiday and home office options. For detailed information on karriere.hek.de/benefits. Contract Work-Life Balance (38,5 hours / sliding time) Company fitness near you Grant D-Ticket Occupational pension Home Office HEK-Fitness Rooms/ Courses Jobrad Assets up to 37 days holiday HEK Events Discount offers for employees Holiday + Christmas money Health at work Working app Introduction and further development
Location
![]() | HEK - Hanseatische Krankenkasse | |
| 22041 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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