Customer Service Employee - Land Transport / Freight Forwarding (m/f/d)

Logistics touches every aspect of our lives - from the goods we consume daily to the health care we rely on. With us your work goes beyond logistics: it allows the small and great moments of life for people around the world.

As a globally leading logistics company with the vision of developing our world, we offer you a safe and stable environment. Here, your work makes a real difference. Whether the supply of food, the development of sustainable transport solutions or the commitment to local communities - your work will do more than you can imagine.

We ask agency agencies not to submit any profiles unrequired. All submitted candidate profiles without prior signed agreement are considered our property and no fees are paid.

• Consumption, processing and collection of customer requests and complaints in land transport

• Proactive customer service

• Communication with customers and partners to broadcasts

• Processing of unloading differences and delivery obstacles

• Operational processing and monitoring of shipments in the national road network

• Maintenance of shipment status and monitoring of express and warranty products

• Creation of evaluations for broadcast status

• Successfully completed training to/from the employer or comparable training with relevant professional experience

• Experience required in customer support in telephone and written form

• Professional experience in the collection area

• Sales affinity, proactivity

• Openness for new, team and communication skills

• Good knowledge of German and English mandatory

Conditions: punctual and performance-oriented remuneration, 30 days Flexibility: flexible working hours for a good reconciliation of leisure and work Health promotion: sports and wellness offer, occupational health insurance, consulting services for example work-life balance, location-specific actions Benefits in asset formation in pension schemes, bank savings plans and investment funds Equipment & working environment: free water, coffee Perspective: Training offers for professional and personal development such as language courses and development programs Discounts: various advantages for numerous cooperation partners in the fields of fashion, leisure, electronics, living & Co. Teamwork: family working atmosphere in large companies, various team and corporate events, advertising program for new employees