0Process Manager (m/f/d)
Handwerkskammer der Pfalz | Germany | 67xxx Kaiserslautern | Permanent position | Full time / Home office | Published since: 24.07.2026 on stepstone.de

Process Manager (m/f/d)

Branch: Public relations Branch: Public relations


As a modern service company, the Pfalz Chamber of Crafts represents the interests of some 18,400 member companies in the region. In addition to the representation of interests of craftsmanship at political level, we take on high-level tasks such as leading the role of craftsmanship and apprenticeship as well as regulating and monitoring vocational training and offer our member companies a comprehensive range of advice. We are looking for one full-time in Kaiserslautern: Projektmanager (m/w/d)

The Process Manager (m/w/d) is responsible for the strategic development of the processes in the Chamber of Crafts and supports the departments responsible for operational and technical responsibility for their processes. The process manager (m/w/d) reports directly to the management and agrees his actions regularly with the e-government, compliance controlling and human resources management. .

Your tasks • Your profile • What we offer

Development and continuous development of the process strategy Definition and development of standards (in particular modelling, roles, methods) Maintenance and further development of the process map (leading, core and support processes) Quality assurance and approval of process models Training and advice and moderation of specialist areas Close cooperation and coordination with section areas (in particular quality management, controlling, data protection, information security management and digitalisation) Participation in the control of record management and further development of documenical principles Initiation, control and co-operation in process optimisation, together with the process advocates in the departments Coordination and further development of the use of artificial intelligence (AI) in business processes Consultation and support of the departments in the introduction and use of AI applications

A completed study in an information, business, legal or economic engineering course at a high school As an alternative, the qualification can be demonstrated by a completed vocational training in a commercial, administrative or technical profession, in conjunction with a multiannual one-time professional experience and a subsequent training (at least DQR level 6). Possible single and multiannual experience and deeper knowledge of process work and organizational analysis Identities in administrative work, administrative law and basic economic characteristics, in particular in controlling Ideally already know-how in the basic methods of process visualization and documenization (e.g. BPMN, EPK) Good knowledge in M365 Digital competence and affinity for AI applications High self-responsibility, team skills and a focused and targeted way of working and the ability to carry out workshops independently, responsibly and motivatingly.

Compensation under the collective agreement of the countries, remuneration group 11 (level 1–6) 30 days of annual leave and one year of special payment Family-friendly and flexible working hours (home office up to 50%) Occupational pensions (VBL) and benefits Active health management and attractive social services Extensive possibilities for further education and personal development Multi-page employee benefits (including Jobrad, Germany ticket, Corporate Benefits)

Location

ava Handwerkskammer der Pfalz
67655  Kaiserslautern
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

For more information read the original ad

Permanent link to this ad

Ad Id