Service Manager (m/f/d)

The Autohaus Group Spindler was founded in 1919 and is now one of the largest automotive companies in Mainfranken and strong partner in Thuringia with over 700 employees at a total of 17 companies in Würzburg, Kitzingen, Kreuzwertheim, and in Lautertal/Coburg and Neuhaus. Their main activity is the exclusive distribution and service of the Volkswagen, Volkswagen Commercial Vehicles, Porsche, Audi, Škoda, SEAT, CUPRA and GWM brands. All employees understand themselves as a team that shares a passion: the passion for mobility. As a real team we live honesty, trust and respect and always follow the common goal of inspiring our customers as one of the most innovative mobility service providers in the German market. Guided tour with heart. Success with strategy. Designing the future together.

Do you understand service not only as a workshop process, but as a decisive success factor for customer retention, employee satisfaction and economic growth? Do you manage to unite people, develop potentials and achieve ambitious goals together? Then we look forward to meeting you.

As a service manager (m/w/d), you take responsibility for a powerful service area with around 70 employees and approx. 30,000 service hours sold. Together with your team, you shape the service quality of our Volkswagen Center and actively shape the future of our after sales business.

Professional and disciplinary leadership of the entire aftersales team (about 70 employees) Responsibility for the strategic and operational management of the service area, including sales, earnings and quality targets Building, maintaining and expanding long-term, trusted customer relationships, with a clear focus on excellent customer satisfaction Development and implementation of sales-promoting measures to exploit market and service potential Analysis of customer and competitive behaviour and implementation of targeted market positioning measures Ensuring high technical and organizational quality, including compliance with manufacturer-relevant standards and specifications Further development of service organization, ensuring efficient processes and continuous improvement of service core processes Close cooperation with internal interfaces and management

Multiannual Experience as Leader (m/w/d) in Automotive Aftersales, ideally with responsibility for larger teams Funded technical and business understanding of the automotive industry and strong expertise in service business High customer and service orientation combined with a sovereign, binding occurrence Impressed leadership and communication strength, joy in the motivation and further development of employees Entrepreneurial thinking, decision-making and the ability to actively shape changes Structured, independent working methods as well as high readiness for learning and further development

A key position with large design playroom in a modern Volkswagen Center The ability to develop and shape your area strategically A strong team with short decision-making and an open, value-adding corporate culture Unlimited employment contract and 30 days holiday With an attractive demonstration car, we also keep you mobile on the road Staff bike leasing brings pace to our operational health management and supports your balanced work-life balance Exclusive conditions for services around our product portfolio (car, e-scooter, motorhome) for all employees and their spouse/living partners (in the same house), children, step-children, parents, mother-in-law and siblings An economically successful environment with clear future perspectives