Die Haftpflichtkasse VVaG | Germany | 64xxx Roßdorf | Permanent position | Full time / Home office | Published since: 04.03.2026 on stepstone.de
Clerk in the insurance service (m/f/d)
Our DNA is lucky. Because we work every day to make people a little happier. What distinguishes us? The proximity to the people we work with and work for. As an insurance association on reciprocity, the common idea is raised with us. For: We believe that the insurance serves the welfare of people and not vice versa. We stand for stability, service and innovative products in the areas of liability, household and accident. Currently, some 450 employees work to ensure that our private and business customers are satisfied and “happy”. Consultant (m/w/d) im Versicherungsservice
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Your tasks • Your profile • What we offer
In our service center we are looking for active reinforcement for our dedicated team. With professional and empirical communication, you are a customer-friendly customer experience and help to find tailor-made insurance solutions. Your tasks include: Complete customer advice in all insurance matters Improving customer satisfaction through quick release of general and special requests Provide comprehensive information on insurance products and services Processing of customer requests, damages and complaints Regular participation in training and training to keep the expertise up-to-date
Completed training as a merchant for insurance and finance (m/w/d) Ideally deep expertise in the insurance industry Ideal training for the specialist Experience in customer service, preferably in the insurance industry A solution-oriented way of thinking and the ability to understand complex topics Impressed communication strength and joy in cooperation with customers Very good knowledge of German in word and writing
Working hours: for full time 38 hours per week and sliding time during time recording Mobile work: 3 days a week and flexible working hours based on trust work time Holidays: 30 days, additional work-free days (24.12. and 31.12.) and up to 12 days of leisure Remuneration: collective agreement for private insurance and additional voluntary benefits Further development: Promoting personal development and continuing vocational training Health: occupational retirement and in-house fitness room with individual training offers Family & Occupation: Childcare Grant and Employee Support Program Mobility: free parking, easy access to the ÖPNV and bicycle leasing Food: Water, tea and coffee specialities Culture: community and great corporate events Dresscode: Business Casual – tie and dusty insurance was yesterday
Location
 | Die Haftpflichtkasse VVaG | |
| 64380 Roßdorf | ||
| Germany |
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